Using Collective Invoices

With the Collective invoice feature of the IONOS Agency Partner Program, you can combine all of the contracts of an account number into one invoice. You can use this function for your own contracts and for those of your customers. This article explains how to use it.

Conversion of Your Own Contracts

  • Log in to the IONOS Agency Partner Portal.
  • Select the Settings menu item in the left navigation.
  • In the data group Collective Invoice, click on the calendar control and select a billing day.
  • Confirm your selection by clicking the Activate button.

Please note that the conversion to collective billing will not take effect until the start of the next billing period.

Conversion of Your Customers' Contracts

Prerequisite

You must be granted full access to the corresponding customer account. With partial access, the Collective Invoice function will not be displayed.

  • Log in to the IONOS Agency Partner Portal.
  • Select the menu item Customers in the left navigation.
  • Click on the desired customer tile to display their details.
  • In the data group Collective Invoice, click on the calendar control and select a billing day.
  • Confirm your selection by clicking the Activate button.

Please note that the conversion to collective billing will not take effect until the beginning of the next billing period.

Deactivating the Collective Invoice Feature

To deactivate collective invoices for your account number or a customer, return to the Collective Invoice data group as described in the previous two sections. Click Deactivate to turn off Collective Invoicing and return to the original invoice dates.

Please note that you can only switch back to Collective Invoicing after a waiting period of two months.