Migrating from Microsoft Exchange 2013 to Exchange 2019

Are you currently using Exchange 2013 and want to migrate to the new Microsoft Exchange 2019 with your data? In this article, we'll show you how to do it.

Requirements

  • You have a Microsoft Exchange 2019 contract and an established Exchange 2013 account.
  • In your Exchange 2013 account, only email addresses connected to domains that are also in your 1&1 IONOS contract are set up. To learn how to use Microsoft Exchange 2019 with existing email addresses, click here. These email addresses may be hosted by other providers.
  • Your Exchange mailboxes are located in different 1&1 IONOS contracts within the same account.
  • The domain you want to use for your existing Exchange mailbox and your new Microsoft Exchange 2019 is also included in a contract with 1&1 IONOS.

  • If the domain you want to use for Microsoft Exchange 2019 is hosted by another provider, you must transfer that domain to 1&1 IONOS before you can use it with Exchange 2019. A step-by-step guide can be found here.

Please Note

There are basically two methods of performing the migration. The procedure you should choose depends on whether you want to continue using your existing version of Outlook or whether you want to switch to Outlook 2019. The first option is useful, for example, if you are using an older version of Windows, such as Windows 7 or 8, since Outlook 2019 requires Windows 10. An overview of the compatibility between Windows and Outlook can be found here.

Select which step-by-step instructions you want to follow:

  • I want to continue using my current version of Outlook.

- or-

  • I want to migrate my data to Outlook 2019.

Using Your Existing Version of Outlook

  • First, create a backup of the data in your existing Exchange mailbox. A backup is created using a PST file in Outlook. A step-by-step guide can be found here.
  • Next, rename all of the old Exchange 2013 addresses:
     
    • Log in to 1&1 IONOS and go the Email section.
    • Select the contract that contains your Exchange 2013 accounts.
    • Next to an Exchange 2013 account you need to edit, click on the gear icon  under Tasks and select Settings
      • Rename the Exchange mailbox (the part before the @ symbol) in the Email Address field. This will make the original email address available to be assigned to the new Exchange 2019 account.
    • Click OK
  • Repeat Step 2 for all of your Exchange 2013 mailboxes connected to the same domain.
  • Create your new Exchange 2019 addresses on the original domain. A step-by-step guide can be found here.
  • Now you can remove your old Exchange 2013 accounts in Outlook:
     
    • Start Outlook
    • Click File > Account Settings  > Account Settings...
    • Select the old Exchange mailbox to delete and click Remove  > OK.
  • In Outlook, add your new Microsoft Exchange 2019 account. A step-by-step guide can be found here.
  • Now all you have to do is restore your backed up data. The PST file from Step 1 is used for this. You can find detailed step-by-step instructions here.

All done! Your new Microsoft Exchange 2019 account is up and running.

Next Steps: We now recommend that you transfer your domain from your old Exchange 2013 contract to your new Microsoft Exchange 2019 contract. Instructions can be found here. Then, you can cancel your old Exchange 2013 contract.

Using Outlook 2019

  • First, create a backup of your Exchange 2013 mailbox. A backup of the mailbox is created using a PST file in Outlook. You can find a step-by-step guide here.
  • Uninstall your existing Outlook version. If you are using Outlook as part of an Office suite, please proceed to Step 3.
    • Open the Windows Control Panel.
    • Select Programs & Features > Uninstall Programs.
    • Highlight Outlook and click Uninstall/Change
    • Proceed to Step 4.
  • If your version of Outlook is part of an Office Suite, the procedure for uninstalling is slightly different:
    • Open the Windows Control Panel.

    • Select Microsoft Office.

    • Click Uninstall/Change button

    • Select the Add or Remove Features entry.

    • In Outlook, open the selection list using the small triangle and click on Not Available (Red X).

    • Click the Next button to remove Outlook later.

  • Rename all your old Exchange 2013 addresses now:
    • Log in to 1&1 IONOS and go to the Email section.
    • Select the contract that contains your Exchange 2013 mailboxes.
    • Next to an Exchange 2013 account you need to rename, click on the gear icon  under Tasks and select Settings
    • Rename the Exchange mailbox in the Email Address field (the part before the @ symbol). This will make sure the original mailbox name is available to be assigned to the new Exchange 2019 account.
    • Click OK
  • Repeat Step 4 for all Exchange 2013 addresses connected to the same domain.
  • Create your new Exchange 2019 addresses with the original domain. A step-by-step guide can be found here.
  • Download Outlook 2019 and install the program.
  • In Outlook, set up your new Microsoft Exchange 2019 account. A step-by-step guide can be found here.
  • Now all you have to do is restore your backed up data. The PST file from Step 1 is used for this. You can find detailed step-by-step instructions here.

All done! Your new Microsoft Exchange 2019 account was successfully created with Outlook 2019. We recommend that you cancel your old Exchange 2013 contract.