In Windows, certain characters are reserved for internal/system purposes. If these characters are used in a HiDrive file or folder name, you will get error messages when trying to synchronise these objects with a Windows system. This article explains how to customise these characters in HiDrive.
Only items with the invalid characters are not synchronised. For all other files and folders, synchronisation is performed as desired.
Renaming HiDrive Files/Folders
To successfully download or sync files/folders with invalid characters, simply rename them beforehand:
- Open the HiDrive web app.
- Navigate via the menu items Personal or Shared on the left side to the object that contains an unsupported character.
- Click with the right mouse button on the object. A context menu opens.
- Select Rename.
- Enter the new name and finish your entry with Enter/Return.