Activate Anti-SPAM Settings in Webmail

In this article, we'll show you how you can change your anti-spam settings directly in Webmail.

Guided Steps

  • Log in to Webmail.
  • In the main navigation bar, click on the gear icon in the top-right corner.
  • Click Mail > Anti-SPAM in the left navigation menu.
  • Finally, you have the option to select predefined spam protection levels or set a custom spam protection.

Important Information About the User-Defined Anti-Spam Settings

When specifying custom anti-spam settings, you should enable the following options to ensure the highest level of protection against spam emails:

Subject Analyser: With the subject analyser, you can choose the sensitivity of the spam detection according to your needs. 

The detection mechanism checks the headers of the received emails. If a received email contains flags that indicate spam, points are awarded for this. These points make up the SpamScore. Based on the SpamScores, your received emails are classified as spam or not spam. Criteria are based on, for example, certain words, an incorrect date, or an IP address known to send spam. 

You can choose between the settings Lowmedium and High.

  • Low: Emails sent or forwarded from IP addresses that have become conspicuous through spam activities are marked as SPAM.

  • Medium: In addition to the criteria of the low level, static rules are used for the medium level, additional block lists are queried, and checksums are formed and checked.

  • High: In addition to the criteria of the levels low and medium, a lower threshold value is set for the classification of spam.

Text pattern profiler: The Text Pattern Profiler analyses emails sent to the spam folder and can thus improve the spam detection rate.

Enable Anti-SPAM for known spam servers: If you activate this option, typical spam servers will be detected. In addition, all emails sent to you from these spam servers will be moved to the spam folder. 

Enable Anti-SPAM for bulk emails: If you activate this option, mass mails with identical content will be recognised and moved to the spam folder.

Safe senders: To enter the email addresses of the senders from whom you want to receive emails, click in the Safe senders: section on Show. Then, click on Add. Enter the desired email address and again click Add.

Blocked senders: To enter the email addresses of the senders from whom you do not want to receive emails, click in the Blocked senders: section on Show. Then, click on Add. Enter the desired email address and again click Add.