0333 336 5691

Welcome to IONOS

Tailored service with a personal consultant.

Who we are

IONOS is the hosting and cloud partner of choice for small and medium-sized businesses. We are experts in IaaS and offer a portfolio of solutions to get businesses present online and working in the digital space. As the largest hosting company in Europe, we manage more than 8 million customer contracts and host more than 12 million domains in our own regional data centres around the globe.

We serve entrepreneurs taking their first steps online, business owners scaling up, large companies and partners who help them reach their ambitious goals. Whether building an online presence by securing a domain, building a website, moving back-office processes to the cloud or orchestrating a container cluster, our comprehensive portfolio offers a best-in-class app, server or service.

Reliability and security are engineered into the core of our products. Our self-built data centre network delivers optimal performance and georedundancy. With headquarters in Germany, we at IONOS pride ourselves on the tradition of state-of-the-art technology, strong privacy policies and airtight data security.

Customers are our focus. That is why we not only have dedicated local support teams, but we also offer an industry first: a personal consultant who provides expert advice tailored to your needs.

Graphic: IONOS dashboard with company data; 12 million sold domains, 8 million customer contracts and 90,000 servers

Our (hi)story

1&1 was born in 1988, with the main aim of making information technology easy for everyone to understand and use. Committed to delivering powerful, reliable and secure products, 1&1 engineered its own data centre architecture and extensive network with locations in Europe and the US, enabling millions of clients to get online, build up their web presence and take advantage of increasingly more sophisticated digital services.

This launch of mass-market hosting, combined with years of experience building server hardware tailored for cloud applications, was complemented by strategic acquisitions to create a fully fledged hosting leader. 1&1 cemented its position as the provider of world-class hosting solutions and largest domain registrar in Europe.

Robust infrastructure portfolio in hand, 1&1 then integrated cloud-based digitisation applications and tools into its offering, enabling businesses of any size to safely and simply take advantage of the benefits of the cloud.

1&1 was founded in 1988

Becoming 1&1 IONOS

In 2018, to build upon its vision of empowering businesses to leverage the latest digital technologies, 1&1 combined its web hosting, applications and server product lines with ProfitBricks’ cloud infrastructure solutions, becoming 1&1 IONOS and reaffirming its dedication to innovation and customer centricity.

Proud of its heritage, IONOS will continue its mission: to make powerful technology work for everyone, and to deliver the best of cloud computing.

IONOS is a member of the United Internet group.

In 2018 1&1 became 1&1 IONOS

1&1 IONOS becomes IONOS

Evolution not revolution – from January 2020, we will be known as IONOS. We remain committed to being the 1&1 brand for domains, email and websites. The new logo is based on the old one, and represents innovation, reliability and experience. As a valued customer you will continue to have access to our core products and services alongside first-class web hosting, fully scalable cloud solutions and award-winning individual support.

IONOS logo 2020

Key facts and figures

30 years of experience since IONOS’s foundation

The largest hosting company in Europe

12 million domains under management

8 million customer contracts worldwide

15 facilities in 9 countries around the globe

2,000 employees from 40 countries

More than 90,000 servers in operation

10 proprietary, georedundant ISO 27001 certified data centres

24/7/365 round-the-clock customer care

Why go with IONOS?

IONOS is the hosting and cloud partner of choice for small and medium-sized businesses.

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One reliable partner

30 years of experience

For more than 30 years we have been offering state-of-the-art technology with a focus on reliability.

Security and safety first

ISO 27001 certified data centres deliver data security, the best performance and georedundancy.

Powerful products

From simple domains to best-in-class cloud infrastructure, we offer powerful products tailored to your needs.

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1-on-1 support

Personal consultant

A dedicated personal consultant will be at your side to support you on your journey, whenever you need them.

24/7/365 support

Local support teams are always there to offer help and advice by phone, email or chat.

Knowledge databases

Find answers to frequently asked questions, browse our how-to guides or just learn what your products can do.

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Fairness and transparency

Transparent offers

No fine print! All product, package and price information is communicated transparently before you order.

Risk-free contracts

We guarantee a refund in the first 30 days if you are not happy. Easy cancellation online or by phone, 24/7.

Full flexibility

Full flexibility with monthly contract terms. Up/downgrade packages at any time to suit your personal needs.

Our promise

As a digitalisation partner for small and medium-sized businesses, we are always there for you with:

1. An answer to all your questions

Your personal consultant will help you get the best results out of all IONOS products and services, and will assist you with any questions or problems you may have. This is an exclusive service we offer completely free of charge.

2. Everything you need to get started online

We provide everything you need to look professional online, and for reliable communication with your customers and business partners.

3. Future-proof server technology

From classic web hosting with WordPress to highly flexible cloud server solutions, IONOS provides the technology professional users need, encouraging the successful development of their companies.

4. Tools for your online success

Our online marketing and search engine optimisation packages, professional communication, local and online visibility, and the know-how to improve your search rankings are all at your disposal.

IONOS is the trading name of IONOS Cloud Ltd. Company

Registration No. 03953678, Registered in England and Wales.

VAT No. 752539027.

Registered Office: Discovery House, 154 Southgate Street, Gloucester GL1 2EX, United Kingdom

Telephone number:

+44 (0) 1452 541 285

Need more info?
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0333 336 5691

We're here whenever you need us, 24 hours a day, 7 days a week.

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