CRM tools: customer care made easy

CRM tools: software for customer care

 

Customer care is one of the corner stones of a successful company – whether you are running an online shop or offering bank accounts. Even smaller companies can benefit from the use of CRM tools, which help to organise customer- or buyer data. These software systems automate and...

 

What is Green Marketing?

Green marketing: Sales-oriented, yet environmentally conscious

Green marketing is becoming increasingly important for companies, as sustainable production now plays a major role in the purchasing decision of many consumers. By definition, green marketing is not just about selling sustainably-produced products, but also about transparency concerning the ecological orientation of all areas of the company.

Complaint management

Complaint management

How does one handle criticism? Preferably with a strategy, genuine interest and the goal to improve something: Real complaint management is more important for a company than many people think. If you have a complaint management that functions well, your customer base will far more satisfied and the quality of your services will steadily increase. We explain how you should organise the complaint...

Inventory management software

An overview of the best inventory management software

Inventory management software provides businesses with an accurate overview of all stock, orders and deliveries. For growing companies to large enterprises, an inventory system reduces the likelihood of mistakes and stock-outs, and enables businesses to plan for the future, satisfy customers, and increase productivity. We’ve assembled a list of the top ten inventory control software so you can...

Accounting software

The best accounting software at a glance

Whether you’re a freelancer, small business owner, or you manage an even bigger company, you know that organising your finances can get stressful. Accounting software can relieve a lot of the hassle and keep your finances in order. We introduce you to ten of the best accounting software packages.

Best invoicing software

Invoicing software – what exactly is it?

What is invoicing software? Invoicing software is a cornerstone of running a business, whether large or small. Automating the invoicing process speeds up your work, allows you to get paid faster, and to grow your business at a greater pace. Our article presents the top 10 invoicing softwares available.

Debit and credit definition

Debit and credit

As an entrepreneur, you should have basic knowledge of double-entry bookkeeping with debits and credits in order to record your business transactions in a comprehensible manner. If you deliver products or services to your customers, then these are business transactions that you record. These records always follow the “debit to credit” system. But what exactly is behind this process?

Pro forma invoice

Pro forma invoice

Anyone exporting goods must properly declare them for customs assessment. Whether the goods clear customs or not depends on this invoice. Sample shipments, gifts, or spare part deliveries within the warranty period are usually not invoiced to the recipient. However, you still have to issue a pro forma invoice. We explain what the invoice is all about.

Grow Your Business

A solid business growth strategy is paramount for any business owner. This category focuses on all the aspects that follow the establishment of a company; from business strategy and growth, to recruitment, bookkeeping, and taxes.


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