CRM tools: customer care made easy

CRM tools: software for customer care

 

Customer care is one of the corner stones of a successful company – whether you are running an online shop or offering bank accounts. Even smaller companies can benefit from the use of CRM tools, which help to organise customer- or buyer data. These software systems automate and...

 

Profit and loss account

What is a P&L account?

In order to properly finalise an annual financial statement, most corporations must include a profit and loss (P&L) account, which, as its name already suggests, breaks down their profits and losses for a given financial year. However, we must ask what a P&L statement should really look like. We explain the procedure surrounding P&L statements so that you stay on top of all laws, methods, and...

EBIT

EBIT: The operating result

It is important to have an idea of your own company’s profitability. But looking only at the annual profit is often misleading. When it comes to EBIT, the annual net profit for income and expenses is adjusted through interest and taxes. This results in the so-called “operating result” – the key figure for success in normal business operations. We explain what EBIT is and how it is calculated.

Corporate communication

Corporate communication – finding the right corporate communications

Corporate communication: If you want to successfully represent your company both internally and externally, you need a good communication strategy. Whether it’s with business partners, customers, the media, employees, or shareholders – well thought-out corporate communication ensures that you always find the right tone. What do you have to pay attention to?

Corporate Identity

Corporate identity: the five most important aspects and how you apply them

What is corporate identity and how does it help your company? The concept of corporate identity aims to standardise the values and behavior in all areas of a company. In doing this, you improve communication within the company, as well as externally, and use your corporate identity as a driving force to establishes and strengthens your position in the market. This guide will explain which aspects...

Corporate Social Responsibility

What is corporate social responsibility (CSR)?

Companies have a responsibility towards their employees, the community, and the environment. The larger the company is, the more it penetrates into all areas of our lives and should therefore behave responsibly. The ethical focus of a company is known as its corporate social responsibility (CSR). It is not only an internal direction or corporate philosophy that dictates this – the company’s impact...

Accruals in accounting: the facts

Accruals and provisions made simple

Unfortunately, when doing your annual accounts, it’s not always possible to know how much your operating expenses will be in advance. Because of this, you should always allocate a portion of your income for provisions and accruals. This way, you can avoid financial risks. But what do these terms mean, and how should they be recorded on your company’s balance sheet? This handy guide provides...

What does depreciation mean?

What is depreciation? Starting off with the basics

What does depreciation mean and what role does it play in a business environment? These questions are of great importance to entrepreneurs. Depreciation is often a closed book for business founders. To find out more about the basics, continue reading this article, in which we explain not only various depreciation types and methods of calculation, but also shed light on how to act with low-value...

Minimum Viable Product – MVP

Minimum Viable Product: maximising potential while minimising risk

You would think that deploying a product with minimal functions would be a no-go for start-ups, since the product should reflect the founders’ passion. However, if you take a closer look at the purpose of an MVP, you will see that MVPs and start-ups go hand in hand. This concept plays an important role for many companies as the foundation for agile development. Here you will learn how to use the...

Cost estimates

Estimate: cost and liability

Car workshops, construction companies, and insurance agents are rarely commissioned without research. Instead, the first step is to obtain a cost estimate that gives a detailed breakdown of the expected cost items and therefore provides a basis for budget calculations and price comparisons. However, it is unclear to many customers that even the most accurate cost estimate does not rule out...

Assets and liabilities

Assets and liabilities: What are they?

What are assets and liabilities? These technical terms from business accounting refer to the left or right side of a balance sheet. A simplified definition: The assets on the left provide information on the use of the company’s funds, while the liabilities on the right show their origin. In the balance sheet, assets and liabilities are broken down into sub-groups, which we will explain in more...

Grow Your Business

A solid business growth strategy is paramount for any business owner. This category focuses on all the aspects that follow the establishment of a company; from business strategy and growth, to recruitment, bookkeeping, and taxes.


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