CRM tools: customer care made easy

CRM tools: software for customer care

 

Customer care is one of the corner stones of a successful company – whether you are running an online shop or offering bank accounts. Even smaller companies can benefit from the use of CRM tools, which help to organise customer- or buyer data. These software systems automate and...

 

Contribution margin

The contribution margin

Which products should your company focus on and which are unprofitable? The contribution margin helps you answer this decisive question. Calculating the contribution margin correctly is crucial to the success of your company, by allowing you to draw conclusions about its profit or loss. We explain how to do this properly.

Accounts receivable accounting

What is accounts receivable accounting?

If you run a business or work independently, it’s always important for you to keep an eye on your financial situation. This also applies to payments that you are expecting but have not yet received. The accounts receivable department is responsible for registering and tracking your monetary receivables. We explain what accounts receivable accounting is and how it works.

ISO 45001

ISO 45001: information on the ISO standard for occupational health and safety at work

If you want to show that your own company is committed to safety and healthcare management, you probably have done so until 2018 in the form of the OHSAS 18001 certificate. Since 2018, ISO 45001, the official successor, has been in place. Among other things, it explicitly requires management boards to take appropriate action and for external interest groups to be involved in the management...

Business letter template

The perfect business letter – structure, content, and design

A central component of running a business is writing business letters. These letters can serve the purpose of external communication: Entrepreneurs write business letters in order to initiate or develop business relationships. If they make first contact, the business letter must enable the recipient to obtain information about the sender’s business. We provide a standard template for business...

Creating Correction and Cancellation Invoices

Correcting or canceling an invoice

If you send many invoices per day, errors can often occur. This can then lead to issues with the tax office, and claiming back deductions owed to you. There are several options available to fix errors, however. In this article, we will show you how to create a correction and a cancellation invoice.

Requirements for a proper invoice

Required components and information for a proper invoice

Only proper invoices are approved by the HMRC. If the invoice is incorrect or incomplete, you forfeit your right to tax deductions, among other consequences. To avoid this, make sure that you always meet the minimum invoice requirements. This quick guide explains what information and components are mandatory on your invoices, what can and can’t be omitted, and which special rules you should pay...

Creating an invoice | Tips for businesses

Writing invoices: guidelines for businesses and the self-employed

Invoices are usually written with a special online tool or with an office software, like Microsoft Word or Excel. However, regardless of how you create an invoice, the content and structure of the document are subject to the same guidelines. But what do you need to be aware of? And what are the benefits of writing an invoice online?

Income tax

The basics of income tax – an overview

Income tax is an important topic for everyone – both for private individuals and for entrepreneurs. But who actually has to pay income tax on what income? How high are the tax rates, and what else does the amount of tax depend on? This article will look at why income tax is charged, and when you may be eligible for exemptions and deductions.

Tax Tips for the Self Employed

Saving taxes – a guide for the self-employed

How can I save on tax? This is an eternal question for the self-employed. In order to be well-versed in questions of tax, and improve your own financial situation, you need the necessary information: What taxes have you incurred? And what can be deducted from them?

Travel expense report

Travel expense accounting: how to correctly reimburse travel expenses

Costs incurred during a business trip can be claimed back from the employer or in your own tax return. In order to do this, you need a detailed list of the individual costs in the travel expense report. But which costs can be claimed for tax purposes and to what extent? And what are the differences between business trips at home and abroad?

Grow Your Business

A solid business growth strategy is paramount for any business owner. This category focuses on all the aspects that follow the establishment of a company; from business strategy and growth, to recruitment, bookkeeping, and taxes.


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