CRM tools: customer care made easy

CRM tools: software for customer care

 

Customer care is one of the corner stones of a successful company – whether you are running an online shop or offering bank accounts. Even smaller companies can benefit from the use of CRM tools, which help to organise customer- or buyer data. These software systems automate and...

 

Points of Sale – a guide to cash registers.

Legal requirements for cash registers

Whether you are operating an open cash register, an electronic cash register with a print drive, or a modern PC cash register, your records are subject to the same legal requirements. Our article provides an overview of the different types of cash registers available, and outlines the legal requirements their records must adhere to.

Value added tax (VAT)

What is VAT? The basics explained

Everyone has to deal with value added tax (VAT) in some form or other. But what is VAT exactly? And who actually has to pay it? Which products does it apply to? How do you calculate VAT? The most important information on value added tax at a glance.

Corporate income tax

Corporate income tax: the basics at a glance

Whilst income tax is payable by private individuals and others, corporate income tax just relates to the taxable income of corporations and other entities. In this guide, we will answer the following questions about corporation tax: How is it calculated? How high is it? Who has to pay it, and who doesn’t?

VAT registration number

All you need to know about VAT numbers

There are many exceptions and special regulations in VAT law - especially for transactions between companies operating in different EU countries. To ensure that tax collection functions smoothly for sales within the EU, VAT numbers are given to businesses, but only to those that do business with other EU countries. This article will look at the most important questions regarding VAT registration...

Writing an order confirmation | What’s important?

Writing an order confirmation: what is it and how do I draw one up?

When an order is placed with you or your business, you ought to write up an order confirmation. This confirms to the person who has made the order that their purchase is being processed and also summarises all the relevant information, e.g., price, product details, delivery date, etc. But what exactly is an order confirmation and what should you be aware of when preparing such a document?

Quotation templates: using samples for more success

Quotation templates: how practical samples work

With a professional template, you can increase your chances of turning the interested party into a customer. In order to achieve this, the quote should correspond to the recipient’s needs as well as have a professional structure, layout, and content. Quotation templates for Word and Excel offer the perfect support.

Delivery note templates: basics and instructions

Creating goods receipts with delivery note templates

A goods receipt is a useful document for both the supplying company as well as the recipient and should therefore be sent out with all deliveries, especially large ones. Even though it isn’t required by law, it’s standard practice in sales. Once you’ve found the right template, you can create a delivery note in minutes.

Order confirmation template: Basics and Tutorial

Order confirmations: Write them perfectly with a template

If a customer accepts an offer that you’ve submitted, you should formally confirm the order. In theory, an oral communication is sufficient, but a written confirmation of the agreed services and conditions is much more serious and secure. With templates for Word, Excel, and others, you can create such order confirmations in just a few minutes.

Grow Your Business

A solid business growth strategy is paramount for any business owner. This category focuses on all the aspects that follow the establishment of a company; from business strategy and growth, to recruitment, bookkeeping, and taxes.


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