Skip to Main Content

Is data pro­tec­tion so yesterday? Frivolous Gen Z on social media

Social media defines our everyday lives. It helps us to be in contact with each other, to express ourselves and to feel connected even over long distances. Gen­er­a­tion Z, in par­tic­u­lar, is not without reason described as the digital natives and can hardly keep their hands off social networks. Posting selfies on Instagram or the daily exchange via WhatsApp gives us the im­pres­sion of an often highly em­bel­lished digital reality in which a large number of young people feel at home. Every day, large and often sensitive amounts of data are passed on to the leading media empires. But what happens to the data that Gen­er­a­tion Z, and ul­ti­mately all of us, disclose on social networks? 

IONOS examined the T&Cs of the 5 most popular social networks YouTube, Instagram, Snapchat, TikTok and Meta (WhatsApp). The main focus was on par­tic­u­larly clear and sur­pris­ing in­tru­sions into the privacy of users. In order to capture a mood picture of awareness about and handling of these in­tru­sions, a survey was conducted in the United Kingdom with the help of YouGov on the topic of privacy in social media within Gen­er­a­tion Z (18-24 years old). What is Gen­er­a­tion Z's attitude to data pro­tec­tion on social media and would they adapt their user behaviour?

Gen Z under the mag­ni­fy­ing glass: Who is the gen­er­a­tion?

Gen­er­a­tion Z (Gen Z for short), in some cases also referred to as post-Mil­len­ni­als, describes the successor gen­er­a­tion to the Mil­len­ni­als, Gen­er­a­tion Y. Gen Z includes those born between 1997 and 2012. Gen Z includes those born between 1997 and 2012. Some sources include those born after 1995 in Gen Z - so the exact age range is not clearly defined. What is clear, however, is that Gen Z has grown up with digital media from an early age. A func­tion­ing Internet con­nec­tion and the pos­ses­sion of various technical devices are essential for Gen Z. Real everyday life is thus merging with the digital world. In general, members of the gen­er­a­tion feel that values such as freedom, in­di­vidu­al­ity and diversity are important and tend to have a dis­missive attitude toward tra­di­tion­al ideals or ideas. Despite their striving for in­di­vidu­al­ity, however, members of Gen­er­a­tion Z are quickly insecure and look to their fellow human beings or social networks for affection and con­firm­a­tion. Ac­cord­ingly, the social media of Gen Z serve primarily for self-present­a­tion, as well as for en­ter­tain­ment and exchange.

86% of Gen Z do not read the T&Cs - women more careless than men

The General Terms and Con­di­tions (GTC for short) cover the rights for the transfer and use of personal data in social networks, which users must agree to when creating an account. Data transfer or vague data policies can lead to unwanted pub­lic­a­tion or dis­sem­in­a­tion of personal data. Since Gen­er­a­tion Z spends a lot of time in front of a screen, they consider the T&Cs to be a great pro­tec­tion for their own data. Nev­er­the­less, a full 86% of re­spond­ents say they only partially or never read through the T&Cs when creating a new account on social networks. It can be assumed that the de­pend­ence on social media outweighs one's own interest in data pro­tec­tion. Therefore, Gen Z is rather negligent with regard to their own data pro­tec­tion. Female par­ti­cipants in par­tic­u­lar take little interest in data privacy: two-thirds never read through the terms and con­di­tions. Only one in ten re­spond­ents takes full note of the terms and con­di­tions and thus attaches im­port­ance to a re­flect­ive approach to social networks.

Quote

Head of Privacy Man­age­ment at datens­chutzex­perte.de Katharina Schreiner un­der­stands the GTC tiredness of Gen­er­a­tion Z and at the same time em­phas­ises the im­port­ance of data pro­tec­tion in social media.

"One cannot blame Gen­er­a­tion Z for their GTC tiredness - even GDPR experts find it difficult to get a complete picture of the con­trac­tu­al situation and data pro­tec­tion in­form­a­tion. The relevant in­form­a­tion is scattered in a thicket of sub-pages and cross-ref­er­ences and often trans­lated from other language and legal circles. Social networks use data to get to know their users better and keep them on the platform as long as possible. It becomes prob­lem­at­ic when data is used to shape political opinion or exert an ever-in­creas­ing influence on our pur­chas­ing decisions."

Lowest user numbers at TikTok - is data privacy the reason?

TikTok is con­sidered the platform par ex­cel­lence for Gen­er­a­tion Z. Day in and day out, millions of videos are uploaded, liked and shared. With 23 million users in the United Kingdom, the platform can be con­sidered the most popular of all (as of 2022). However, in the survey, the pro­por­tion of non-users of TikTok was the highest. According to their own state­ments, 21% of the Gen­er­a­tion Z re­spond­ents are not active on the platform! And this despite the fact that the plat­form's target group includes Gen Z in par­tic­u­lar. However, the platform can be used from the age of 13, which is why the main target group comprises the even younger cohorts under 18, who could not be surveyed for technical reasons. Gen­er­a­tion Z includes. Who would have thought that the Meta network, which includes Facebook, would have higher user numbers among Gen­er­a­tion Z than TikTok, at 94%. The same applies to the Instagram and Snapchat platforms. But only one platform has almost all of Gen­er­a­tion Z: YouTube has the highest number of users at 96%.

Majority of Gen Z votes against audio recording on YouTube

Does Gen Z not care about data pro­tec­tion on the Internet? Concrete facts do. The fact that YouTube starts an audio recording seconds before the audio is started does not please the majority of those surveyed. A look at the female par­ti­cipants is par­tic­u­larly exciting: With the most votes (41%), women said they did not know about YouTube's audio recording and did not agree with it. For female par­ti­cipants, audio recording rep­res­ents an invasion of privacy, and this despite the fact that at the beginning, women were more averse to reading the T&Cs. Only 14% of the total re­spond­ents were aware of the fact and find the recording okay.

TikTok collects ap­prox­im­ate location even without consent: Over a third are shocked

TikTok provides quick fame and is es­pe­cially loved for the user-adapted clips about comedy and en­ter­tain­ment. When bored, users can briefly scroll through the app - and when interest fades, the app can be closed. However, user behaviour on the platform is not that self-de­term­ined. TikTok users do agree to the terms of use on TikTok when they create an account. However, almost two-thirds of re­spond­ents stated that they did not agree with the ap­prox­im­ate de­term­in­a­tion of location if the users had de­lib­er­ately issued the location. The Chinese tech­no­logy company ByteDance, to which TikTok also belongs, is re­peatedly cri­ti­cized, es­pe­cially because of its proximity to the auto­crat­ic Chinese gov­ern­ment, as well as because of ac­cus­a­tions of espionage. Gen­er­a­tion Z also perceives the un­au­thor­ized location tracking as an invasion of privacy.

Quote

"The decisive factor is which companies are behind the platforms. Meta and Google each operate several platforms, they can easily merge in­form­a­tion from different apps into one profile and thus strongly influence our behaviour. With TikTok, on the other hand, users should be aware that Chinese au­thor­it­ies have access to their data."

Katharina Schreiner, Head of Privacy Man­age­ment at datens­chutzex­perte.de

One in eight is carefree about sharing data on Instagram and Snapchat

The Instagram and Snapchat platforms enjoy great pop­ular­ity among users. Despite the high user numbers, here too more than half of the Gen Z re­spond­ents do not agree with the transfer of data to countries outside the European legal area. Since the General Data Pro­tec­tion Reg­u­la­tion (DSGVO) does not apply in this area, different data pro­tec­tion laws apply here.

Here, too, more than half of Gen Z are critical of the transfer of data. A full 65% of re­spond­ents do not trust the data guidelines outside the EU and do not agree with the passing on of data on the platforms. Nev­er­the­less, 20% of re­spond­ents are more relaxed about the whole thing and have no problem with the transfer of data.

Meta collects contact data - Gen Z is not en­thu­si­ast­ic

More than 2 billion people worldwide use the WhatsApp meta-platform to exchange pictures, send voice messages and com­mu­nic­ate with each other. This also results in the transfer of a huge mass of personal data, which is why a close look at What­s­Ap­p's data pro­tec­tion is required. However, this is not a problem, since the users have agreed to the data transfer at the beginning. Or not? Meta collects the contact data such as name, mail address and phone number of contacts of account holders, even if the contacts them­selves do not have a Meta account. Here, too, Gen­er­a­tion Z does not approve of data storage: two-thirds of re­spond­ents say they do not approve of the col­lec­tion of data. Only 15 % find the data storage of their contacts okay.

De­pend­ence greater than concern for data pro­tec­tion? Majority reluctant to adapt user behaviour

Is Gen­er­a­tion Z turning a blind eye to social media privacy? Not all members of this gen­er­a­tion are carried away by the hype of the platforms. After all, even one-third of those surveyed now reflect on their re­la­tion­ship with social media and stated that they were planning to change or had already adapted their user behaviour in light of the GDPR. This means that some users started reading the T&Cs more closely or deleted accounts com­pletely. Although most re­spond­ents said they did not agree with the data pro­tec­tion reg­u­la­tions regarding the platforms, more than two-thirds of Gen Z still said they might consider changing their behaviour if at all. Is this gen­er­a­tion already too deeply involved in the data vortex of social networks? Or does the strength of user habit blind them to potential dangers? The fear of missing out (FOMO) on something displayed on the platforms could be a key reason for such careless user behaviour.

Quote

"Gen­er­a­tion Z must un­der­stand that they con­trib­ute to data col­lec­tion and its effects through their user behaviour. The knowledge that personal data is used to observe, predict and influence our behaviour is the basis for pro­tect­ing their own data. Something would already be gained if Gen­er­a­tion Z became more aware that they pay for the benefits of social media with their data sov­er­eignty and freedom of choice."

- Katharina Schreiner, Head of Privacy Man­age­ment at datens­chutzex­perte.de

Meth­od­o­logy of the data pro­tec­tion in­vest­ig­a­tion

The in­vest­ig­a­tion of the platforms YouTube, TikTok, Instagram, Snapchat and WhatsApp (Meta) was carried out in September and October 2022. The full T&Cs of the platforms were read through, and the most exciting facts were noted. The selection of the most exciting in­ter­ven­tions was made sub­ject­ively to the best of our knowledge.

The data used is based on an online survey conducted by YouGov UK, in which 2,502 people aged 18-25 par­ti­cip­ated between Feb. 03 and Feb. 13, 2023. The results are rep­res­ent­at­ive of this age group. The in­form­a­tion about Gen­er­a­tion Z was taken from the following source: https://en.wikipedia.org/wiki/Gen­er­a­tion_Z

The data presented here is based on the best of our knowledge and belief. However, IONOS does not guarantee the com­plete­ness of the data sets. Use of these is at your own risk.