Welcome to the 1&1 IONOS Help Centre

Which product do you need help with?

My 1&1 IONOS Account

Update your contact details or payment method, change your account password, choose a new Phone PIN, switch your package

My 1&1 IONOS Account Help

Your Personal Consultant

Get your free Personal Consultant to help you with any questions you may have about your 1&1 IONOS products.

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Technical Malfunctions

Check for current technical issues that may affect 1&1 IONOS products.

1&1 IONOS Status Page

1&1 IONOS Customer Support Any Time of Day

24 Hours a Day, 7 Days a Week

Do you have any questions or need help?
Our Customer Support team will be happy to answer any questions you may have about your products - 24 hours a day, 365 days a year.

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The 1&1 IONOS Community

The community offers tutorials on cloud and hosting topics. Exchange ideas with other members and discuss with them. Our moderators will be happy to help you with specific questions.

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The Online Guide to Success on the Internet

With the free online trade magazine, the 1&1 IONOS Digital Guide, the leading web host now provides detailed answers to all questions concerning online success.

To the Digital Guide

The new 1&1 IONOS Help Centre with instructions and information about our domain products and services.