Welcome to the IONOS Help Centre

Which product do you need help with?

Data Protection

All important information and methods about data protection and the GDPR.

Get More Information


All important information and topics related to setting up, managing and using MyDefender.

Get More Information

Technical Malfunctions

Check for current technical issues that may affect one of your IONOS products.

IONOS Status Page

IONOS Customer Support Any Time of Day

24 Hours a Day, 7 Days a Week

Do you have any questions or need help?
Our Customer Support team will be happy to answer any questions you may have about your products - 24 hours a day, 365 days a year.

To IONOS Customer Support

The Online Guide to Success on the Internet

With the free online trade magazine, the IONOS Digital Guide, the leading web host now provides detailed answers to all questions concerning online success.

To the Digital Guide