Valid for Managed Nextcloud.

To ensure that your Managed Nextcloud functions optimally, each package has a maximum number of users. This ensures the speed and stability of your Managed Nextcloud. This article informs you about the permitted number of users.

Note

The user limits are active for Managed Nextcloud contracts from August 2024.

Maximum number of users in Managed Nextcloud packages

Package / Maximum number of users:

  • 500 GB: 5 users
  • 1 TB: 10 users
  • 3 TB: 25 users
  • 10 TB: 50 users

Increase the number of users

The maximum number of users is possible by changing the package in your IONOS account or IONOS Customer Support. Please note that a package change cannot be carried out via your Managed Nextcloud instance.