Valid for MyWebsite (2008 - 2017) and Website Builder.

This Help Centre article informs you which data is processed by the IONOS MyWebsite and Website Builder products.

Please Note

The following information is only valid for the MyWebsite (2008 - 2017) and Website Builder products. If you use software or services from external providers, additional data may be processed. The use of such software is your responsibility. Please understand that we cannot provide you with any information about the data processing of external providers.

Are cookies used?

By default, only technically necessary cookies are used, but no tracking cookies. The technically necessary cookies are deleted after each browser session. It is also possible to delete cookies manually in the browser.

How to use a cookie consent solution with MyWebsite (previous version) and Website Builder is described in the Help Centre article "Using Cookiebot with MyWebsite and Website Builder".

What data does IONOS store about my website visitors?

The following data is collected from website visitors, which is anonymised as soon as it is collected:

  • Referrer (previously visited website)

  • Requested website or file

  • Browser type and browser version

  • Operating system used

  • Type of device used

  • Time of access

  • IP address in anonymised form (only used to determine the location of access)

Additional processing is carried out by SiteAnalytics.

For what purpose is visitor data collected?

The data is collected out of legitimate interest in order to ensure the security and stability of the website, and to be able to provide website visitors with the highest level of quality.

How long is visitor data stored?

The data is stored for 21 days.

Is visitor data passed on to third parties?

No, data will not be passed on to third parties.