Setting Up Microsoft Exchange® in Outlook 2016
Please use the “Print” function at the bottom of the page to create a PDF.
This article explains how to set up your new Microsoft Exchange account in Outlook 2016. If you use Microsoft Exchange, the Microsoft Exchange account will be automatically detected and set up in Outlook 2016. At the end of this article, you can find solutions for problems that may occur.
Prerequisites
You have created a new email address for Microsoft Exchange account.
You have downloaded and installed Microsoft Outlook 2016 on your computer.
An autodiscover record has been created in the DNS settings for your domain.
- Launch Microsoft Outlook 2016
- Click File > Account Information > + Add Account
- Enter the following data in the appropriate fields:
- Your name
- The email address of your Microsoft Exchange account
- Your password
Click Next.
Confirm whether you agree to forwarding by clicking Allow.
Finish the configuration with Finish.
Click OK, close Outlook 2016 and restart it.
Troubleshooting
The following are solutions to issues you may encounter.
The Automatic Setup of the Microsoft Exchange Account Fails.
Before setting up in Microsoft Outlook, check if an autodiscover record is created in your domain's DNS settings. For more information, click here:
Check your domain's autodiscover settings
Despite Correct Autodiscover Record, Microsoft Exchange Account Cannot Be Set Up Automatically
If you reorder the domain or change the DNS settings, it may take a while for the DNS settings to update.