Valid for Mail Basic and Mail Business

With the innovative AI Email Assistant, you can write, translate, and summarise your emails quickly and easily using artificial intelligence (AI).

In this article, we explain how you can use AI to create texts in Webmail.

Create reply to email

How to answer and optimise emails with the AI assistant:

  • Log in to Webmail.

  • In the left-hand navigation bar, click on Inbox and select the desired email.

  • In the email, click on the button with the three star symbols (AI integration tooltip) at the top of the navigation bar .

  • Click on Generate response.

Screenshot: The Generate response button is highlighted in the Webmail email toolbar.
Screenshot: The Generate response button is highlighted in the Webmail email toolbar.
Figure: Menu item Generate response.
Figure: Menu item Generate response.
  • Click on Options to customise the tone, mood and length of your message. You can also decide whether you want to use emoji.
Screenshot: The Generate content window appears. The Options list is highlighted.
Screenshot: The Generate content window appears. The Options list is highlighted.
Figure: List of options in the Generate content window.
Figure: List of options in the Generate content window.
  • Describe how the AI should reply to the email in the field Your input.
  • Click on Generate.