Troubleshooting a failed HiDrive update (Windows)
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If you are using the HiDrive app on Windows and receive error messages while trying to update the app, this article will show you possible solutions to the problem.
Check your firewall and antivirus settings
Error messages associated with HiDrive software updates are often caused by the settings of a firewall, such as Windows Defender. You can find instructions for Windows 10 and Windows 11 in Microsoft's article Risks of Allowing Apps Through Windows Firewall.
Check whether the apps HiDrive Update and HiDrive Maintenance Service are allowed in the security application you are using, such as a third-party firewall or antivirus.