Please note: The following information is only valid for the Web Hosting product. If you use software or services of external providers such as WordPress, Joomla, Google Analytics etc., it can happen that further data is processed. The use of such software is your responsibility. Please understand that we cannot give you any information about this kind of data processing.
What information does IONOS collect from my website visitors?
The following data is collected from website visitors, and is immediately anonymised as the data is collected:
Referrer (previously visited website)
Requested website or file
Browser type and browser version
Operating system used
Device type used
Time of access
IP address in anonymised form (used only to determine the location of access)
Additionally, processing by IONOS SiteAnalytics takes place.
For what purpose is the data collected?
The data is collected out of necessity, to ensure the security and proper functionality of the website, as well as the account.
How long is visitor data stored?
The data is stored for 8 weeks.
Will visitor data be passed on to third parties?
No, your data will not be passed on to third parties.
Is visitor data transferred to third countries outside the EU?
No, there is no transfer to third countries.