Please note: The following information is only valid for Website Builder and the previously offered version of Website Builder. If you use software or services of external providers such as WordPress, Joomla, Google Analytics etc., it can happen that further data is processed. The use of such software is your responsibility. Please understand that we cannot give you any information about this kind of data processing.

Does MyWebsite use cookies?

Only technically necessary cookies are used as standard - but no tracking cookies. The technically required cookies are deleted after each browser session. It is also possible to manually delete cookies in the browser.

In this article, we have described how to use a cookie-consent solution with MyWebsite (previous version) and Website Builder.

What information does IONOS collect from my website visitors?

The following data is collected from website visitors, and is immediately anonymised during the collection:

  • Referrer (previously visited website)

  • Requested website or file

  • Browser type and browser version

  • Operating system used

  • Device type used

  • Time of access

  • IP address in anonymised form (used only to determine the location of access)

Additionally, processing by IONOS SiteAnalytics takes place.

Why is the data collected?

The data is collected out of necessity, to ensure the security and proper functionality of the website for visitors, as well as the account.

How long is visitor data stored?

The data is stored for 21 days.

Will visitor data be passed on to third parties?

No, no data will be passed on to third parties.