Are you using a Click & Build application and want to export your data?
Below you will learn how to export your data in a common format.
Installation directory and database
The data in your IONOS product is stored in two locations:
1. In your installation directory/webspace
2. In your database
Your product must be a standard application
A prerequisite for data export is that the product is switched to a standard application if it is in managed or safe mode.
If your Click & Build application is in managed or safe mode, please reference the step-by-step instructions here on how to switch it to standard mode.
Determining Directory and Database Name
Note the installation directory and the name of your database
To export the data, you must know the installation directory and the name of the database.
To find the installation directory and database for your Click & Build application, follow these steps:
- Log in to the IONOS Control Panel
- Select the contract with your Click & Build application
- Click on the IONOS App Centre link in the Hosting panel
- Click the "Details" button for the application
- Click on "Technical Data"
The installation directory (web space) and the database are displayed.
Follow the same procedure for other Click & Build applications.
Accessing Your Installation Directory
Data Export with Secure FTP
To access the data in your installation directory/web space:
Detailed step-by-step instructions on how to access your installation directory can be found here in the IONOS Help Centre.
Accessing Your Database
Data Export with phpMyAdmin
To export and save your database with phpMyAdmin:
Detailed step-by-step instructions on how to access your database with phpMyAdmin can be found here in the IONOS Help Centre.