In order to deactivate Domain Guard and allow access to your domain's contact data and settings, follow the steps below:
- Log in to IONOS.
- Select the Domains & SSL category.
- Click on the green button (Shield Symbol) next to your domain in the Protection column.
- In the dialog that now opens, you will see the email address by which the deactivation must be verified. Make sure you have access to the email address and then click Request email confirmation.
- To complete the deactivation of Domain Guard, please follow the instructions contained in the email.
If you no longer have access to the Domain Guard contact email address, please contact our customer support.