Adding Other Email Accounts in Your Mail Business Account

For Mail Business

To use additional third party email accounts or regular POP/IMAP email addresses within WebMail.

Following these steps will allow you to access all your other email accounts, such as Gmail, Yahoo Mail, iCloud, etc., within WebMail. This way you can access all of your email accounts in WebMail after logging in to your Mail Business account.

  • Log in to your WebMail.
  • Click Add email accountunderneath the list of Inbox folders.
  • In the window that opens, enter the email address and password you want to add and click Add.
  • Next select whether you want to enter the server settings manually or use the automatic setup. This works with many email accounts such as Gmail, Yahoo Mail etc. Click Manual if you want to specify the mail servers and connection settings yourself. Otherwise, choose Add

    Please note: If automatic setup is not possible, please enter the data manually. You can obtain these from your third party email provider.

Manual setup

The following steps describe how to manually set up an email account. This is necessary, if your account cannot be set up automatically or if you want to enter the server settings yourself.

Enter the applicable account and server settings:

Account Settings  
Account name The name of the email account to be displayed in Mail Business.
Your name This is the name others will see when receiving your mail from this account.
E-mail address The email address you want to add.
Use Unified Mail for this account Check this box only if you want this account's mail to be included in the inbox of your Mail Business account. Otherwise this account will use a separate inbox.
Incoming Server  
Server type Specify whether the email account you want to add should use the POP or IMAP protocol.
Server name Enter the incoming email server address for the account, e.g. imap.domain.co.uk
Connection security Enable this setting if the transmission is to take place via a secure (encrypted) connection. Some email providers require this type of connection.
Server port The default port is already set. If retrieving emails does not work with the default setting, please ask your email provider for the correct port.
Username The user name of the email account. This is typically the full email address or the part preceding the '@' symbol. Contact your email provider for the correct username for your email account.
Password The password for the email account.
Outgoing server (SMTP)  
Server name Enter the outgoing email server address for the account, e.g. smtp.domain.co.uk
Connection security Select 'StartTLS' or 'SSL/TLS' to enable encrypted connections. Some email providers require this connection type.
Server port The default port is already set. If sending emails does not work with this setting, please ask your email provider for the correct port.
Authentication Use 'As incoming mail server' to use same username and password for sending as receiving. Otherwise, select 'Use separate username and password' or 'None.'
User name Only required where Use separate username and password is selected under Authentication.
Password Only required where Use separate username and password is selected under Authentication.

Click Save to add the account.

This successfully completes the integration of the email account into your Mail Business mailbox. You can now add more accounts using these instructions.