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This article explains how to use Ping to check whether you can reach the IONOS email servers from your PC. You can find information about Ping in the following Wikipedia article: Ping (networking utility)
To check whether an email server is reachable, enter the command ping followed by the server name at the command prompt or in the terminal. For further information on the command prompt, see the following article: Opening the Command Prompt or Terminal
Here are some examples of what a successful ping to our IMAP, POP3 and SMTP servers looks like on Windows.
Ping the IMAP server
ping imap.ionos.co.uk
Ping imap.ionos.co.uk [212.227.15.XXX] with 32 bytes of data:
Response from 212.227.15.XXX: Bytes=32 Time<1ms TTL=59
Response from 212.227.15.XXX: Bytes=32 Time<1ms TTL=59
Response from 212.227.15.XXX: Bytes=32 Time<1ms TTL=59
Response from 212.227.15.XXX: Bytes=32 Time<1ms TTL=59
Ping the POP3 server
ping pop.ionos.co.uk
Ping pop.ionos.co.uk [212.227.15.XXX] with 32 bytes of data:
Response from 212.227.15.XXX: Bytes=32 Time=1ms TTL=59
Response from 212.227.15.XXX: Bytes=32 Time=1ms TTL=59
Response from 212.227.15.XXX: Bytes=32 Time=1ms TTL=59
Response from 212.227.15.XXX: Bytes=32 Time=1ms TTL=59
Ping the SMTP server
ping smtp.ionos.co.uk
Ping smtp.ionos.co.uk [212.227.15.XXX] with 32 bytes of data:
Response from 212.227.15.XXX: Bytes=32 Time=1ms TTL=59
Response from 212.227.15.XXX: Bytes=32 Time=1ms TTL=59
Response from 212.227.15.XXX: Bytes=32 Time=1ms TTL=59
Response from 212.227.15.XXX: Bytes=32 Time=1ms TTL=59