Activating an Automatic Reply (Autoresponder) in Webmail

For Mail Basic and Mail Business accounts

Periodically, you may know ahead of time that you will be unable to check and respond to your emails, such as during a vacation, training, or trips to places with no Internet connectivity. Fortunately, you can activate an out-of-office message (autoresponder) to automatically reply to incoming emails with a prewritten message.

In this article, we'll show you how to activate an autoresponder right in Webmail.

Please Note

If the autoresponder feature is activated, the sender of an email automatically receives a reply with predefined content. You can also use this function, for example, to send a confirmation of receipt.

Guided Steps

  • Log in to Webmail.
  • In the main navigation bar, click on your initials in the upper-right corner and select Edit Settings.
  • In the left side menu, expand the Mail section and select Autoresponder.
  • Check the box Enable Autoresponder
  • You can then enter the desired sender, subject, and message for your automatic response. The changes are saved automatically.

Please Note

You can also view the autoresponder after logging in to your IONOS Customer Account.

You can find more information about how to do this in the article Setting Up an Autoresponder for Your Email Account in Your IONOS Customer Account.