Creating a Safe Senders List (Whitelist) in Webmail

For Mail Basic and Mail Business in the new Webmailer

Do you often receive important emails where you want to make sure that they are not treated as spam under any circumstances? Then, simply set up a Safe Senders list (formerly called a whitelist) in IONOS Webmail.

• Log in to Webmail.
• In the main navigation bar, click on the gear icon in the top-right corner.

• Click on All settings …

• Click on Anti-SPAM in the navigation bar on the left.

• Scroll to the Personal lists area.
• In the Safe Senders field, enter the email addresses that you would like to add to the list of safe senders. Repeat the process for further email addresses. The changes are saved automatically.

Additional Information

You can also define all email addresses for specific domains at once. For example, if you want to receive all emails from the domain @example.com without having them checked for spam first, you can specify this in the format *@example.com. The asterisk serves as a wildcard here, meaning it will cover anything that comes before the @ symbol.