Deploy Now: supported technologies and scope of customer service

Deploy Now is the innovative hosting solution from IONOS that enables developers to publish static websites, single-page applications, and PHP projects via automated workflows (continuous deployment). In this Help Centre article, we inform you about the hosting technologies supported by Deploy Now and the scope of support offered by IONOS Customer Service, which you can use if you have questions or problems.

Requirement

Since the entire publishing process is based on Git workflows, an active GitHub account is mandatory in order to use Deploy Now. You can find further details and detailed instructions in the official Deploy Now documentation.

Customer Service

You can contact us at any time via a message from the Deploy Now Dashboard if you need support. You will receive a prompt response by email. The lists below show which services are included in your Deploy Now contract:

Available support services when using Deploy Now

Questions about the Deploy Now user interface
Questions about deploying a sample project provided by IONOS
Questions about domain linking and SSL provisioning
Issues with the interaction between Deploy Now and another service provided by IONOS.

Support services not available when using Deploy Now

General questions about setting up and using GitHub or GitHub Actions
General questions about implementing the website

Supported technologies

Deploy Now supports static websites based on static site generators or single-page applications, as well as PHP applications. Deploy Now automatically detects the following frameworks:

11ty
Angular
Astro
Docusaurus
ElderJS
Ember
Gatsby
Gridsome
Hexo
Hugo

Ionic
Jekyll
Jigsaw
Laravel
Metalsmith
Middleman
mkdocs
Nanoc
NextJS
NuxtJS

Pelican
React
Scully
Sculpin
Svelte
Symfony
UmiJS
Vitepress
Vue
Vuepress

Static projects in Deploy Now support only server-side HTML and CSS. PHP projects can run PHP scripts in the runtime environment and are equipped with MariaDB databases.

Comparing web hosting and Deploy Now

To help you choose the hosting solution best suited to your needs, we have created a comparison table. It shows the most important features and differences between traditional web hosting and Deploy Now. Take a look at the table below to better understand the features and benefits of the two products:

Table: Feature comparison — web hosting / Deploy Now
Function	Web hosting	Deploy Now
Performance Level	Performance Levels available	No Performance Levels
CDN	Available as an option	Not available
SSL	SSL available	SSL available
Daily backup	Automatic daily backups	Backup via GitHub version control
DDoS protection	DDoS protection active	DDoS protection active
Geo-redundancy	Geo-redundant storage	Geo-redundant storage
Databases	MySQL and MariaDB available	Only MariaDB available
PHPMyAdmin	phpMyAdmin available	phpMyAdmin available
SiteAnalytics	SiteAnalytics included	SiteAnalytics included
Site Scan	Site Scan included	No Site Scan available
1-click installations	1-click installations available	No 1-click installations
SFTP access	SFTP access available	No SFTP access available
Webspace Explorer	Webspace Explorer available	No WebSpace Explorer
Git(Hub) Workflows	No Git workflows integrated	GitHub workflows integrated
Staging environments	No staging environments	Staging environments available
Continuous deployment	No continuous deployment	Continuous Deployment available