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Valid for Web Hosting.
Log files are an important tool for monitoring and evaluating the activities on your websites.
Web hosting contracts purchased before September 15, 2025
For web hosting contracts purchased before September 10, 2025, all page views from your domains will be logged and stored in log files. To evaluate this data individually, you can download the log files containing the raw data to your computer and analyze them with a program of your choice.
To download the log files to your computer:
Connect to your webspace using an FTP program. You can find more information on this in the article Transferring files securely with FTP.
Navigate to the logs directory. It is located at the top directory level of your web space.
The log files are named according to the pattern access.log.XX.gz. Search for the files you want to download to your computer and transfer them to your computer using the FTP program.
Notes
- For Windows web hosting plans, you will find the packed files in the logs directory in folders with the same name as your domains.
- If the log files are from the previous day or older, they are automatically packed in .gz format. To unpack the files, you need a program on Windows that can unpack GZIP archives. The programs WinZip or WinRar are suitable for this purpose. Please note the license conditions of the respective manufacturer.
Web hosting contracts purchased from September 15, 2025
If you purchased a web hosting contract after September 14, 2025, you can access your current log files via SSH. To establish an SSH connection, you need a device with an SSH client installed. For computers running Windows, we recommend the program PuTTY. Download PuTTY.
Instructions on how to establish an SSH connection to your web space can be found in the article: Connecting to Your Webspace via Secure Shell (SSH) using PuTTY.
Launch your SSH client and connect to your web space. A terminal window with the Linux command line will open.
To display the last 10 lines of the log file in real time, enter the following command:
log-tail
Each entry contains a timestamp, the host name, the process name, and the log message. The log messages provide information about the type of event that occurred. This could be, for example, a successful login, a connection establishment, or a website call (GET request). Example:
suXXXXX@www:~$ log-tail
82.xxx.xxx.160 - - [04/Sep/2025:12:00:00 +0200] „GET / HTTP/1.1” 200 50996 – „Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:141.0) Gecko/20100101 Firefox/141.0” 1149455
82.xxx.xxx.160 - - [05/Aug/2025:12:50:30 +0200] „GET /favicon.ico HTTP/1.1” 302 0 „https://home-5018236593.webspace-host.com/” „Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:141.0) Gecko/20100101 Firefox/141.0" 32023
To view the entire contents of a log file, enter the log-cat command:
log-cat
Each entry is displayed with a timestamp, hostname, process name, and log message. Example:
82.xxx.xxx.167 - - [05/Aug/2025:12:51:23 +0200] “GET / HTTP/1.1” 200 50988 - “Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:141.0) Gecko/20100101 Firefox/141.0" 375106
82.xxx.xxx.167 - - [05/Aug/2025:12:51:57 +0200] “GET / HTTP/1.1” 500 531 – “Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:141.0) Gecko/20100101 Firefox/141.0” 4991
[05/Aug/2025:12:51:57 +0200] [Client 82.165.232.167:0] /home/www/public/.htaccess: Invalid command "udghuifodhdfouh", possibly misspelled or defined by a module not included in the server configuration
The output can contain both successful accesses (lines 1 and 2) and error messages (line 3), which differ in format.
Note
The log files record both accesses and error messages, which can appear differently.
IONOS SiteAnalytics
With IONOS SiteAnalytics you receive prepared evaluations of your visitor numbers and visitor behaviour, as well as other key figures. You can access IONOS SiteAnalytics either via your IONOS account or directly via the following link: Go to IONOS SiteAnalytics