Valid for IONOS accounts. For more information in case of login problems, please see the article Logging In to IONOS Products.
The easiest way to find your IONOS account number (Customer ID) is by checking the emails you regularly receive from IONOS. This article explains where you can find it.
Account Number on Documents
- Email order/contract confirmations: Following your orders, you will receive a contract confirmation by email. You will find your IONOS account number at the end of these emails.
- Invoices: On your monthly invoice from IONOS, you will find your IONOS account number in the top-right corner (as shown in the image above).
- Bank/Credit Card Statement: In your bank or credit card statement, your IONOS account number can be found in the posting text of the transaction from IONOS.
Account Number in Your IONOS account
If you are already logged in to your IONOS account, you will also find your IONOS account number in your account details. To do this, click on the user icon in the top-right corner of the menu bar. You will find your IONOS account number (Customer ID) under My customer data.