This article explains how to cancel a large number of IONOS contracts.

Cancel individual contracts

The easiest way to cancel individual contracts, or a small number of them, is in your IONOS account. The following Help Centre articles describe the process:

Cancel a large number of contracts

For larger numbers of cancellations, please send an email to the following address: cancellation@ionos.co.uk

Please include the following information:

  • Customer number(s)

  • Contract numbers

  • Additional item description

  • Domain names

  • Cancellation options, e.g., on a specific date

You will then receive a confirmation email to the email address provided in your IONOS account.