Minimum age for concluding a contract
Please use the “Print” function at the bottom of the page to create a PDF.
To create an IONOS account and purchase IONOS products, you must be at least 18 years old. This article provides additional information.
Locked IONOS accounts
If your IONOS account has already been locked because you have not reached the minimum age, you must first settle any outstanding payments.
To reactivate your account, it must be transferred to a person of legal age. Contact IONOS Customer Service for help with this process.
Deletion of IONOS accounts
If your IONOS account is deleted because you have not reached the minimum age, all services will be cancelled.
Existing data is deleted in accordance with our Privacy policy. Once deleted, data cannot be restored.