Revoking a Cancellation Request

In this article, we'll explain how you can revoke a cancellation request.

As long as the cancellation has not been executed, you can revoke your cancellation requests online through the IONOS Contract Service.

Please Note

It can take up to 30 minutes after the cancellation request before you can revoke it.

  • Log in to the Contract Service. A list of your current contracts will be displayed.

  • Click on the Cancellation Status tab.

    A list of your current cancellation requests will be displayed.

  • Next to the desired contract or add-on, click on the Reverse Cancellation link in the Actions column. If the cancellation has been flagged for the contract, click Remove Cancellation Flag.

Our system will now reverse the cancellation and send you a confirmation by email.