In this article, we will explain details about the deadlines related to cancelling an IONOS contract.

  • 14-day right of cancellation: Details on the application of the statutory right of withdrawal can be found in the IONOS General Terms and Conditions (Section 4.3).
  • 30-day money-back guarantee: If you are not satisfied with a product you have ordered, you can make use of our money-back guarantee within the first month.
  • Minimum contract term and cancellation period: You can cancel your IONOS contract at any time. The prerequisite is that you comply with the minimum contract period and the agreed notice period. How to find out these dates for your existing contracts is described in the article Contract term and notice period.