Contract Information and General Terms and Conditions

You can access the contract information for your IONOS hosting package online at any time by logging in to your account.

To view your contract term and an overview of all products and services included in your contract, simply follow these steps:

  • Log in to your IONOS Customer Account using this link to be redirected to the Contracts & Subscriptions page where your existing IONOS contracts are listed. Alternatively, you can click the My Account & Logout button at the top-right corner and select Contracts & Subscriptions.
My Account & Logout button - Contracts and Subscriptions section
  • Click the name of the contract on which you would like to find more information. You can also narrow down the results by entering the contract information directly in the input field Search domain or contract, provided you know the details.
  • In addition to your contract period, you can now see which products and services are included in your contract and under which terms.

You can find our General Terms and Conditions under the following link:

In case, you didn’t find the answer you were looking for, we’d be happy to assist you.

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