Resetting the Administrator Password Using the Windows Rescue System (Windows Dedicated Servers)

For Dedicated Servers acquired after 28.10.2018

This article explains how to reset the administrator password of your Windows Dedicated Server using the Windows Rescue System.

  • You are in the Infrastructure > Server section.

Boot Server into the Windows Rescue System

  • Activate the desired server.

  • Click Actions > Restart.

  • Activate the Rescue System option.

  • Click Yes. The server will boot into the rescue system.

  • To log into the rescue system on your server, click the Start VNC Console link.

The VNC Console window opens.

Open VNC console

  • Click Start VNC Console.

  • Select the desired keyboard layout.

Change the Administrator Password

  • To access the troubleshooting tools, click Troubleshoot > Microsoft ® Diagnostics and Recovery Toolset.

  • Select the operating system installed on the server.

  • In the Diagnostics and Recovery Toolset window, select Locksmith.

  • Click Next.

  • In the Account field, select the Microsoft Windows account you want to use.

  • Enter the new password in the New Password field and repeat it.

  • Click Next.

  • Click Finish and the new password will be saved.

  • Click Close.

  • Switch to the Cloud Panel.

  • Click Actions > Restart. The Restart Server window appears. The Current operating system method is activated in this window.

  • Click Yes.

The server is restarted. You can then log on to the server with the new password.