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Adding a public IPv4 address to a Windows Server

Valid for VPS, Cloud Servers, migrated Cloud Servers, VPS+, Dedicated Servers, and Value Servers running Microsoft Windows Server 2019, Microsoft Windows Server 2022, and Microsoft Windows Server 2025.

This article explains how to adjust your server's network configuration to use an additional public IPv4 address. To add an additional IP address, complete the following:

Note

The following article explains how to establish a remote desktop connection (RDP) to your server with your computer:

Connecting to Windows Server via Remote Desktop

Requirements

  • During installation, you selected the option Windows Server 2019 Standard (Desktop Experience), Windows Server 2019 Datacenter (Desktop Experience), Windows Server 2022 Standard (Desktop Experience), Windows Server 2022 Datacenter (Desktop Experience), or Windows Server 2025.

  • You have assigned an additional, public IPv4 address to your server in the Cloud Panel.

  • You are logged in to your server.

Identify DNS Server, Default Gateway and Subnet Mask

  • To identify the DNS servers used, proceed as follows:

  • Enter the command cmd in the search bar located in the taskbar.

  • Double-click on Command Prompt.

  • Enter the command ipconfig /all. Example:

    C:\Users\Administrator>ipconfig /all

  • Note down the displayed DNS servers, the default gateway and the subnet mask.

Add public IPv4 address

  • Open the Control Panel.

  • Click on Network and Internet > Network and Sharing Centre > Change adapter settings.

Change adapter settings is highlighted in the Windows Network and Sharing Center.
Change adapter settings is highlighted in the Windows Network and Sharing Center.

  • Right-click on the network adapter.

  • Click on Properties.

  • Double-click on Internet Protocol Version 4 (TCP / IPv4).

The Internet Protocol Version 4 option is highlighted in the network adapter settings.
The Internet Protocol Version 4 option is highlighted in the network adapter settings.
Note

To retain the current main IP address, you must first enter it as a static address.

  • Activate the option: Use the following IP address.

Use the following address radio option is highlighted on the Internet Protocol Version 4 Properties dialog.
Use the following address radio option is highlighted on the Internet Protocol Version 4 Properties dialog.

  • In the IP address field: enter the current main IP address.

  • In the Subnet mask field: enter the subnet mask you have noted down.

  • In the Default gateway field: enter the default gateway you have noted down.

  • In the Preferred DNS server field: enter the DNS server you have noted down.

  • Click on Advanced.

The Advanced button is highlighted on the Internet Protocol Version 4 Properties dialog.
The Advanced button is highlighted on the Internet Protocol Version 4 Properties dialog.

  • Click on Add in the IP addresses area.

The Add button is highlighted in the IP addresses section of the IP Settings tab.
The Add button is highlighted in the IP addresses section of the IP Settings tab.

  • Enter the additional IP address in the IP address  field.

  • Enter 255.255.255.255 in the Subnet mask: field.

  • Click on Add.

  • Confirm the remaining open dialogues with OK.

Note

You may receive a warning that the gateway is in a different subnet. You can ignore this. In this case, simply confirm with YES that the configuration should be saved.

The change is applied. This may result in a brief interruption of the remote desktop connection.

Note

If the server cannot be reached via the main IP address or the additional public IP address after the changeover, you can log in to the server using the KVM console.

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