E-mails from unknown senders
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This text is a machine translation. A revised version is planned.
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You have received an email from an unknown sender?
For example, you are asked to click on a link or open a file attachment?
It is highly likely that this is a spam or phishing email.
How to handle unknown emails correctly:
Do not open email attachments.
Do not click on any of the links included.
Do not reply to the email.
Delete the email from the spam folder
Have you already opened the attachment or clicked on a link?
Scan your computer using anti-virus software and run a full scan of the computer.
For Apple Mac OS X we recommend one of the following applications:
Avira - Free Antivirus for Mac
Sophos - Antivirus for Mac
Avast - avast! free antivirus for Mac