Unwanted Newsletters

You receive newsletters from different senders and do not want to receive these anymore? There is no blanket option to unsubscribe from all newsletters at once. You have to cancel each newsletter subscription with the actual sender.

Please note

This article describes the options for unsubscribing from a newsletter you previously requested. If you receive newsletters for which you have never given your consent, this is called spam. You can find out what you can do against spam in the article Activate Anti-SPAM Settings in Webmail.

Regular Unsubscribe

Legitimate newsletters contain a link to the so-called "One-Click-Unsubscribe". In this case, the newsletter subscriber is given the opportunity to unsubscribe from the list of recipients. Usually the unsubscribe link is at the end of a newsletter.

Write an email to the sender

If a "One-Click-Unsubscribe" is not possible for technical reasons, the sender often lets the recipient simply reply to the email in order to delete the address from the subscribers’ list.

Write an email to the person in charge of the website

Every website of a German company is obliged to provide an email address in the imprint in order to enable easy contacting. Go to the company's website and write to the email address shown in the imprint and state your wish to not to receive any further newsletters.

Tip: As it is not legally required in every country to provide contact information in the imprint, you can determine the contact address by conducting a WHOIS query for the domain. This can be done online at https://lookup.icann.org/.

Alternative: Mark the newsletter as spam

If all attempts fail and newsletters continue to be sent to you, mark the message as spam. The provider who sends out the newsletter is going to receive a message. If there are many occurrences like this, the provider will contact the actual sender.