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Our goal is to ensure the reliable operation of your website(s). For all WordPress products, we support the user interface of the builder.
Please contact support to request assistance. You can reach us at 0333 336 5691. The representative will determine the feasibility and provide a cost estimate for services outside the scope of support (if applicable).
WordPress Services
| SERVICES | INCLUDED IN YOUR PACKAGE | AVAILABLE AS A PAID ADMIN SERVICE | NOT CURRENTLY AVAILABLE AS A PAID ADMIN SERVICE |
|---|---|---|---|
| Ordering WordPress Hosting | |||
| Product information, including features/benefits | |||
| Supporting Installation of the latest, tested version of WordPress hosting on our platform | |||
| (Managed WordPress product) Automatic updates to the latest, most secure version of WordPress Hosting | |||
| Supporting setup and connection of your domain name to WordPress Hosting | |||
| Supporting the setup and installation of your WordPress Hosting package | |||
| Supporting the initial setup and uploading of your files via SFTP/ file transfer methods | |||
| Migrating your files and website data into WordPress Hosting | |||
| Basic/ core navigation support for your WordPress Hosting package | |||
| WordPress administration service | |||
| Configuration or administration of your WordPress installation | |||
| Designing your website | |||
| Support for any script, application, or content installed by a third party | |||
| Diagnosis support with plugin/theme problems on WordPress Hosting | |||
| Troubleshooting and fixing plugin/theme problems on WordPress Hosting |