Recovering a Server from an Image

You might need to revert your server back to a previous state for several possible reasons. Fortunately, you can restore it from a backup image at any time.

  • While an image is being created, the corresponding server cannot be edited.

  • The access data is identical to that of the server from which the image was created.


You are in the Infrastructure > Server section of the Cloud Panel.

  • Select the desired server.

  • Click Actions.

  • Select Reinstall Image.

  • Select the image you want to use.

  • If you install an image with the Microsoft Windows Server operating system, accept the Microsoft End User License Terms.

  • Optional: Select the desired additional software. This option can only be selected if you select an IONOS image.

    SQL Server: If you selected the Microsoft Windows operating system, you can optionally install SQL Server. SQL Server is a relational database management and analysis system from Microsoft.

    Plesk Obsidian: If you selected the Microsoft Windows, Ubuntu, CentOS or Debian operating system, you can optionally install Plesk Obsidian.

  • To be able to create backups from this server, in the Backup section, enable the Back up your server and protect your server data option. Images compatible with the Backup Agent already have this option enabled. Then select the desired predefined protection plan. If you have not yet set up a backup package or want to switch to a larger package, then select the desired backup package. The backup agent is automatically installed as part of the server creation process.

    Backups are managed in the Backup Console, which you can access in the Backup > Backup Package section of the Cloud Panel.


If you select an image that is not compatible with Backup Agent, it will not be installed automatically as part of the server creation process. To create backups in this case, you must download and manually install the Backup Agent in the Backup > Backup Package section after creating the server.

  • To view information about the privacy policy, click here.

  • Optional: In the Advanced Options section, click Show.

  • In the Password field, type and repeat the password to access the server. This option appears only if you select a IONOS image or application.

  • Optional: If you are installing a Linux distribution, you can select one or more public keys in the SSH Key field to use public key authentication. Alternatively, you can import a new SSH key. This option is only displayed if you select an IONOS image.

  • Optional: To customise your server after reinstallation, add the desired post-creation script in the Cloud-Init User Data field.

  • Click Reinstall Image.

The server image will now be reinstalled. This process may take a few minutes.