Help Centre
Home Email My Emails

Adding Webmail AI

Valid for: Mail Basic and Mail Business

With the innovative Webmail AI for Webmail, you can write, translate and summarise your emails quickly and easily with the help of artificial intelligence (AI).

In this article, we explain how to order Webmail AI and activate it for a mailbox. You will then be able to use the AI functions in Webmail. 
 

Note

IONOS Webmail AI is an optional, chargeable extension and is not included as standard in Webmail.

Order Webmail AI

To order Webmail AI for your IONOS Webmail, complete the following:

  • Log in to your IONOS account.

  • In the main navigation at the top left, click on Menu and then on Email.

  • Optional: If you have several email contracts, select the appropriate contract.

The Email tile is highlighted in the IONOS Menu.
The Email tile is highlighted in the IONOS Menu.
The Email tile is highlighted in the IONOS Menu.
The Email tile is highlighted in the IONOS Menu.
  • Click on the plus sign for the desired email address in the Webmail AI column.
     
The plus sign under the Webmail AI column is highlighted.
The plus sign under the Webmail AI column is highlighted.
The plus sign under the Webmail AI column is highlighted.
The plus sign under the Webmail AI column is highlighted.
  • On the page that opens, tick the checkbox indicating that you agree to the General Terms and Conditions.
  • Click on Order now!
The IONOS Webmail AI order screen.
The IONOS Webmail AI order screen.
The IONOS Webmail AI order screen.
The IONOS Webmail AI order screen.

Activate Webmail AI

After ordering, you must activate Webmail AI for the desired email address:

  • Log in to your IONOS account.

  • In the main navigation at the top left, click on Menu and then on Email.

  • Optional: If you have several email contracts, select the appropriate contract.

 

 

The Email tile is highlighted within the IONOS Menu.
The Email tile is highlighted within the IONOS Menu.
The Email tile is highlighted within the IONOS Menu.
The Email tile is highlighted within the IONOS Menu.
  • Select the email address for which you would like to activate Webmail AI. A new page opens.
  • Click on Webmail AI.
     
The Webmail AI option is highlighted in the Email settings section.
The Webmail AI option is highlighted in the Email settings section.
The Webmail AI option is highlighted in the Email settings section.
The Webmail AI option is highlighted in the Email settings section.
  • Activate Webmail AI by moving the corresponding switch to the right.
The switch to enable Webmail AI is highlighted.
The switch to enable Webmail AI is highlighted.
The switch to enable Webmail AI is highlighted.
The switch to enable Webmail AI is highlighted.

You can now use Webmail AI in your IONOS Webmail.

Please Note

If you would like to deactivate Webmail AI again, please see the following article:
Disabling Webmail AI
 

Additional information

In the following articles you will find useful information about Webmail AI:

Creating automatic responses to an email with Webmail AI
Translating emails with Webmail AI
Summarising emails with Webmail AI
Drafting emails with Webmail AI

Content