Everyone forgets to reply to less important emails at work once in a while – or even puts them off deliberately. This may be the case if you have to pass on bad news, for instance. But if you want to avoid making a negative impression, you shouldn’t just leave it. A well-formulated apology for a delayed response can help you to convince customers, business partners, and co-workers of your...
Since a low budget often doesn’t permit hiring an external accountant, many self-employed people and small and medium-sized enterprises (SMEs) have to manage their own accounts to schedule invoices and keep track of payments and payroll. Accounting apps deliver those much-needed services straight to your mobile device and enable you to work from your smartphone or tablet. Here, we introduce you to...
Hiring qualified employees is just half the battle. Engaging them effectively is the real challenge. Workforce management is intended to ensure that positions within a company are filled by the most qualified employees for them. It is also supposed to prevent bottlenecks or surplus within the company.
Meetings that aren’t moderated often drift off-topic, leaving the important matters at hand overlooked. Moderation is therefore essential; there are a range of moderation techniques that enable you to avoid these situations. Conversation strategies help you keep meetings on course, prevent unnecessary discussions, and involve everyone present.
Constant increases in quality: That works best with ongoing, small improvements. CIP – the continuous improvement process – provides the right framework for this. Every employee should see it as their task to recommend improvements for their area of work. And that can be quite simple: Even reorganising the workplace can have a great impact.
Verbal communication isn’t the only factor that determines the success or failure of a conversation, but it plays a key role. You’ll achieve your goal more quickly if you can express yourself clearly and skillfully. You’ll also handle critical situations in your day-to-day work more effectively if you have targeted strategies for communication.
If you only pay attention to verbal language and ignore nonverbal communication, you’ll eventually encounter problems in your personal and professional life. How you understand other people ultimately depends not only on what they say, but how they say it. If you want others to perceive and understand you as you intend, you need to know how nonverbal communication works.
Even when we don’t say anything, we communicate: Our body language is more or less consciously sending out signals to those around us. Gestures, expressions, and posture often share more than we’d like, including how we feel in a given situation. If you’re able to understand body language, you’re better prepared in conversations with others – and can adjust your body language accordingly.
Microsoft Exchange is the leading collaboration software, which you can use to manage emails, appointments, and contacts. But it’s not the only software for that. If you’re looking for an Exchange alternative, there are a number of tools with a similar range of services, including free and open-source options. Just make sure to check that your chosen solution fits the IT infrastructure of your...
The bullwhip effect, also known as the Forester effect, describes the phenomenon in which fluctuations in market demand can increase at every point in the supply chain. Even small changes in demand that a retailer will hardly notice can have a major impact on a manufacturing company at the beginning of the supply chain. The bullwhip effect is therefore important for supply chain management.
Productivity plays a leading role in running a successful business. From relevant tools, to project management and collaboration, including self-motivation and time management, this section gives employers and employees a wide selection of tips on nurturing productivity in the workplace.