Email Address
Create a personal or business UK email account that's linked with your domain.
Unlike free providers, with hosted email you aren't restricted to a limited list of available email addresses, and with a free domain name included permanently in all email packages, you can have a fully personalised email address that is more professional.
Having an email address that matches your business name will boost your brand and make it easier for your customers to remember. You can also create additional email addresses for different parts of your business (e.g. support@yourbusiness.com, sales@yourbusiness.com).
IONOS Hosted Email keeps your mailbox safe and secure with top-level antivirus and anti-spam tools. Our state-of-the-art virus protection keeps your mailbox safe from viruses and other online threats.
The IONOS data centres comply with strict European data privacy regulations, plus your emails are automatically protected with SSL/TLS encryption. Accidentally deleted your inbox? We’ve got your back. The Email Recovery Service helps you recover your inbox up to 7 days after being deleted.
Don't want to lose emails from your existing accounts? No problem – our easy email migration tool works with any provider. In just a few steps, all folders and emails are securely copied across, so you can keep working without a hitch.
If you need any support with the process, your personal consultant will be glad to help. You can learn more about the service here.
Boost productivity with these great features.
Mail that's scalable
Start with the Mail Basic package and easily upgrade when you need a bigger and better solution.
Large mailbox
You don't have to worry about storage or large attachments with up to 50 GB mailboxes and attachment size of up to 70 MB.
Collaboration tools
Increase productivity and collaborate with your colleagues through shared calendars, contacts, and tasks.
Choose your email client
You can access your email from anywhere and on any device with our Webmail, or sync your data to a client like Microsoft Outlook.
Advanced mailbox security
Easily create your own blacklists and whitelists to keep spammers at bay, and allow only the important messages through.
No adverts
Unlike free email, your professional email is completely free from distracting advertising and we'll never sell your data to third parties.
Handle emails more efficiently with artificial intelligence. Easily create, summarise, answer, rewrite and translate messages.
Need help deciding?
Answer a few questions and we’ll recommend the best email package for you.
New AI add-on Don't miss out, add the AI tools during your checkout.
Address book
Calendar
Virus protection
5 email accounts with 2 GB each. Expand anytime.
Free domain
Ad-free email
Spam filter
Webmail
Synchronised on all devices
AI Email Assistant for Webmail (optional)
24/7 expert support
1 email account with 12 GB. Expand anytime.
Free domain
Ad-free email
Spam filter
Webmail
Synchronised on all devices
AI Email Assistant for Webmail (optional)
24/7 expert support
50 GB email account for each user.
Free domain
Ad-free email
Premium virus protection and spam filter
Webmail
Sync data across mobile devices in real-time
AI Email Assistant for Webmail (optional)
24/7 expert support
Team collaboration tools
All prices exclude VAT charged at 20%. VAT may be subject to change depending on your country of residence. Terms and conditions apply.
50 GB Exchange email account
Microsoft Outlook 2019 & Outlook Web App
Real-time sync of your data on all devices
Team collaboration tools
100 GB shared space public folder
Premium virus protection and spam filter
24/7 expert support
Free Lifetime Domain included
50 GB Exchange email account
Outlook Web App
MS Teams: Online meetings & chat
Online Office versions: Word, Excel, PowerPoint
1 TB OneDrive cloud storage
Virus protection and spam filter with Exchange Online Protection
24/7 expert support & premium setup service
50 GB Exchange email account
Microsoft Outlook 2021 & Outlook Web App
MS Teams: Online meetings & chat
Online Office versions + Office 2021 download
1 TB OneDrive cloud storage
Virus protection and spam filter with Exchange Online Protection
24/7 expert support & premium setup service
Free domain incl. for 12 months
All prices exclude VAT charged at 20%. VAT may be subject to change depending on your country of residence. Terms and conditions apply.
At IONOS, you have a dedicated contact person for personalised advice, tips to boost your online success, and technical support. Reach them via phone, chat and email, all at no cost to you as an IONOS customer.
We're always working to improve our customer support, and we're proud to have won several awards. These include Best Customer Engagement Initiative and Best Use of Customer Insight.
FAQ – Frequently asked questions
Creating a professional email address can help you craft an online presence that inspires a serious and trustworthy first impression of you and your company. With a free account you can only change the part of your email before the @ sign, meaning you may have to compromise on your name due to limited availability. This kind of compromise is not ideal when handling business communications as it may raise doubts about your credibility.
The advantage of creating a business account is that it can be customised both before and after the @ sign, i.e. you can choose your own email handle and domain name. This gives you the freedom to create a unique professional email, such as jeff@yourcompany.co.uk. What's more, you also have the option to forward messages from your old email address to the new one, and vice versa, making the transition smooth and easy. Clients like Microsoft Outlook and Thunderbird help you to work even more effectively by managing your mail, appointments and contacts across all devices. Finally, when you create a business email, your account will be free of advertising, which isn't the case with many free providers.
The more professional the image that your email address for business offers, the more you can get out of your business communications. In contrast, imagine receiving an invoice from an email address like** sweety1978@freeprovider.com**. This instantly makes a bad impression before you have even opened the message. Using a free account like this rather than a business email address risks giving off an anonymous or untrustworthy impression.
In contrast to this, creating a business account ensures a reliable and professional image. It also allows each employee to create a business address, such as employee@yourcompany.co.uk, and to assign new handles for specific services, such as support@yourcompany.co.uk. When you create an email account for business with IONOS, everything you need is available under one roof. In addition we offer hosting and server solutions as well as relevant online marketing tools. Should you have any questions about your business email, or any of our other products, our expert support service will be happy to help.
To get started, simply decide on the package that best suits you and then choose the different components of your address. An email address should consist of the following: a name, the @ sign, your chosen email domain, and a top level domain (TLD) such as ".com" or ".org". To create a business account, first choose the domain and the TLD. With this account, you can then create a number of different individual addresses for each of your employees using their personal names or titles.
Once you've created an email address you can access your messages anytime and anywhere. For this, you can use webmail or an email client like Outlook, which you can get as part of the Microsoft Hosted Exchange package. This gives you a comprehensive solution for you or your company, as well as practical and reliable software. You can read more in our help centre about how you can create an email address via Outlook.
With IONOS you receive your own address with a domain of your choosing. For professional communication in companies, associations or societies, creating an account with your own domain is highly recommended as it always ensures a uniform and respectable appearance. It increases the recognition value of your email address, indicates professionalism, and helps create trust with the recipients of your messages. This applies for individuals as well as organisations. For example, a personalised address with a domain name can give off a more positive impression when sending job applications digitally.
Do you already know the domain name you want? If so, it is advisable to secure it as early as possible because others may be interested in the same one. Since domains are always unique, they can sell out quite quickly or they may already be taken. For larger companies, it's often worthwhile to secure several domains at the same time in order to directly reserve the appropriate email addresses for different services, departments or subsidiaries. Perhaps you would also like to separate private and business emails, and use a separate email domain for each one? You can do this with IONOS email solutions, and secure all available domains directly. Simply use our Domain Checker to see whether your desired email domain name is still available. If it has already been taken, you will be shown some possible alternatives.
There are a number of reasons for changing an email address. Whether you're married and have taken your partner's name, renamed your company, or your business requirements have changed, you can change your account in just a few clicks. Simply log in to the control panel, select your email address under "My Products" and change it to your desired variation. For a smooth transition to your new account, arrange for all mail to your old address to be forwarded to the new one. If you want an entirely new domain, you can add new ones in your own time – all you need to do is check the availability and then secure it.
Typically, smartphones already have a pre-installed email client that can be easily connected to your IONOS business address. Alternatively, you can use your preferred mobile client. In both cases, the app needs to support IMAP accounts in order to work with your IONOS email address. Our help centre provides a step-by-step guide for setting up your email account on an android or iOS smartphone.
In addition to this, you also have the option to set up your business email account with Microsoft Outlook 2016 client when purchasing our Microsoft Hosted Exchange product. You can also access your mail, contacts and appointments via the web app OWA (Outlook on the Web) or the Outlook apps for mobile devices. Simply install the Outlook app on your smartphone and get started in just a few clicks. If you have more questions about the setup, contact our expert support team who will quickly assist you.
Our Hosted Exchange package includes the Outlook email client available for download. After installing it onto your device, you can set up your email address in Outlook with just a few clicks. This will enable you to synchronise your mailbox, contacts and appointments. Depending upon which version of the client you use, the method by which you add your email address in Outlook may differ slightly. You can find step-by-step guides relating to this in our help centre, and remember that our expert support team are always on hand to help.
Yes, IONOS offers company email solutions that are well-suited for this purpose, such as the Microsoft Hosted Exchange package. With this, you receive a comprehensive email solution, plus Microsoft Outlook for your employees. Whether you own a tax consultancy with 4 employees, a small firm with 20 employees, or you're a fully-fledged large company with many dependents, your new corporate email will help you manage all communications centrally. Furthermore, as your business grows, your email can grow with you.
Our centrally managed infrastructure provides a number of benefits to companies of all sizes, with no complicated in-house solutions and no need to worry about maintenance. What's more, you can benefit from our expertise and professional IONOS support: all you have to do is call to be put in contact with an expert who will answer all of your questions about creating a company email address.
Once you've registered your brand new email domain, then you can continue with the first steps of creating your business account. Set up the email program of your choice, for example Microsoft Outlook. The required server settings are generally automatically detected – if not, simply insert the data provided by IONOS. Alternatively, you can use webmail. Set up your email on your other devices if you want to use multiple devices to send and receive your emails. With Microsoft Outlook, you can also use the Microsoft apps on your phone. The setup for this is similar to the server setup: if the server settings are detected automatically then you're ready to go, and if not, quickly enter the data manually and you're set!
It is important to ensure that all employees have access to their business email addresses. Send test emails to a known address in order to make sure the sending and receiving of emails is running smoothly and that the setup was successful. A professional email signature is also important for a professional appearance and is even mandatory in the business sector: business emails are considered a formal method of communication in the same way that business letters are. You can find further information about professional email signatures in this article.
You can also arrange for all emails going to your old address to be forwarded to your new business email address. Following this, inform all your acquaintances, business contacts and colleagues that your email address has changed. You can make changes to your mailbox and set up filters or folders in accordance with your individual requirements.
Our server-side security systems are always up to date, meaning they react immediately to current threats and protect your mailboxes to the highest security standards. Despite all of the best security measures, however, it can happen in exceptional cases that spam and phishing emails find their way into your mailbox. Read our Digital Guide article to learn how to recognise and deal with these emails and how to protect your corporate or home network from them.
Spam is unfortunately a widespread phenomenon. These unwanted messages are not only annoying – they can also contain harmful phishing links or Trojans disguised as attachments. Thanks to the IONOS email spam filters and antivirus system, emails with malicious attachments or suspicious content are intercepted before they ever reach your mailbox.
If you continue to receive spam messages regularly, you can make further settings in the IONOS Webmailer. For example, create personalised blacklists and whitelists to refine and customise your spam protection. Mail from senders in the blacklist is automatically deleted, although you can remove a sender from the blacklist at any time.
Learn more about the benefits of using our hosted Exchange solution to manage your professional email accounts.
The possibilities are endless with the market leading productivity software from Microsoft. Includes all the popular applications such as Excel, Word, Outlook, and PowerPoint.
Protect all your enterprise's emails and attachments with secure, automatic email archiving that'll help keep you safe from loss and litigation.
We may still have the ideal solution for you
Chat with one of our IONOS experts.