In order to provide you with the best online experience this website uses cookies. By using our website, you agree to our use of cookies. More Info.
Shared WordPress Hosting
Professional WordPress Hosting

Online privacy policy: Guidelines for the use of cookies

The protection of personal data is very important to us. Our highest priority is dealing with it in a trustworthy and transparent way. So that you understand what that means for you, below you will find a detailed explanation about what cookies are and what the cookie policy is at 1&1 IONOS Ltd. (hereafter IONOS). Additionally, we explain how you can restrict or prevent the use of cookies.

Cookie Law

A new law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer (laptop/mobile/tablet).
What are cookies?
A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie's abilities and effects, and a random number. As a rule,cookies cannot be used to reveal your identity or personally identifying information.
When you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit that website, your computer checks to see if it has a cookie that is relevant and sends the information contained in that cookie back to the website. The website then notes that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact. They also might record how long you spend on each page on a site, what links you click, even your preferences for page layouts and colour schemes.
Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.

Most common cookies

Session cookies
These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.
Persistent cookies
These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your user name on a particular website).
First and Third Party cookies
This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third party cookies by default. Changing the settings on your browsers can prevent this.
There are some exemptions to the above where it is essential for a website to store information on your computer, for example, to provide a service to you that you have requested.

Our use of cookies

We use cookies to improve your experience on our websites and for functionality purposes, for example, if you choose to buy any of our products and services, you must consent to us placing a cookie on your computer.
We also use cookies to understand your usage of our website.
We have partners who have referred clients and in using cookies, we track referred sales so we can compensate our partners accordingly.
We also use cookies for remarketing purposes, for example, once you have been on the IONOS website and then you visit another website which has Google adverts, you will see a IONOS advert to remind you of our products and services. This allows us to analyse how effective our advertisements are and if needed, enables us to improve the relevancy in our content to you.
We and our partners and/or analytical providers may use cookies in order to review purchasing trends, track customer movements.

What you can do

You can control the use of cookies in your browser, however, we must advise you that if you disable cookies, you may be limited to use certain features or purchase our services on our website.
Special browser settings allow you to accept, block, or disable all or some cookies on your device. A corresponding manual of the most popular browsers can be found here:
Further information can be found at ico and allaboutcookies.

Enable and disable cookies

Cookie settings
In order to provide you with an optimal user experience, different cookies are used, as explained above.
If you disable and delete all cookies stored on your device that are related to the IONOS website, the information regarding which cookies you agreed to and which you did not agree to will be lost. Using another browser can also cause the cookie settings to differ; cookies depend on both the browser and the device (computer, tablet, or smartphone) used. The cookies used by IONOS are explained below, and you will also have the opportunity to disable them.
Essential and functional cookies from IONOS (first-party cookies):
These cookies are set up by IONOS and are essential for the website to run smoothly.
Cookies are enabled
Cookies are disabled
Third-party cookies:
Through third-party cookies we can analyse user behaviour on our website. This allows us to evaluate the site's performance so we can continuously improve your user experience by understanding how users behave in different areas of our site.
These cookies are placed by our technical partners and all evaluations are anonymous.
If you do not want cookies to be stored in your browser by our website, please click on the links below for instructions on how to disable them.
Cookies are enabled
Cookies are disabled
Cookies for interest-based advertising:
The collected data shows us the total number of our ads on the advertising space and locates you. This information allows us to monitor the number of times an ad is displayed, how often it is clicked, and what further steps are taken by the user. This can be used to create statistics that are important for working with our advertising partners.
In addition, advertising cookies also allow you as a customer to see personalised advertising, showing you what you might really be interested in. Or they just make sure that the same ads are not always shown if you are not interested in them.
Below you have the option to use the links to deactivate interest-based advertising from the wider United Internet Group members listed below.
Cookies are enabled
Cookies are disabled
Cookies from social networks:
These cookies allow you to share content on our website with others. This occurs most commonly through clicking on buttons on social media sites such as Facebook, Twitter, and others. Social networks can also identify the user even if they haven't clicked on a button.
You can read about the privacy policy and the use of cookies from the respective social networks here:
Cookies are enabled
Cookies are disabled
The cookie policy explained above applies to anyone who visits the IONOS website, accesses services provided by IONOS, fills out a data collection form, or uses other services on the IONOS website that are used to transfer or access data. By browsing the IONOS website, you accept the cookie policy without conditions.

We'd be happy to help you choose the right product or provide support for existing customers.

+44 (0) 333 336 5691
We're here whenever you need us, 24 hours a day, 7 days a week.
Live Chat

Chat with one of our IONOS experts.

Start chatting