IONOS AI Receptionist

Never miss a business call again – even after hours

  • Makes appointments, gives advice, forwards calls
  • Picks up immediately, day and night
  • Can be seamlessly integrated into existing systems
  • Test free of charge
£9
/month
for 1 month
excl. VAT
IONOS

AI Receptionist

Make a great first impression automatically

The AI Receptionist answers calls naturally and professionally, even when you’re busy.
More appointments, more revenue

The AI schedules appointments, follows up with interested customers and helps turn inquiries into real orders.

No more hold times

The IONOS AI Receptionist answers multiple calls at the same time, so your customers never have to wait.

Never miss a call

Answer calls 24/7, help customers instantly, and give your team reliable support.

An AI receptionist for every need, flexible and customisable

Start commitment free with our 30-day money-back guarantee.
All packages include:
£9
/month
for 1 month
excl. VAT
Add to basket

30 calls included, then £0.49 per call

Website-integrated chat agent

Call forwarding

SMS notifications

Multi-language support

Only
£19
/month
excl. VAT
Cancel anytime
Add to basket

100 calls included, then £0.39 per call

Website-integrated chat agent

Call forwarding

SMS notifications

Multi-language support

Outbound calls

Appointment scheduling
Bestselling package
Only
£29
/month
excl. VAT
Cancel anytime
Add to basket
Unlimited calls

Website-integrated chat agent

Call forwarding

SMS notifications

Multi-language support

Outbound calls

Appointment scheduling
1 / 3

 All prices exclude VAT charged at 20%. VAT may be subject to change depending on your country of residence. Terms and conditions apply.

Only at IONOS

Step into AI with confidence

AI opens up new possibilities for your business. With IONOS, getting started is simpler than you'd expect.

Need help getting set up?

Our award-winning experts are available 24/7 by phone or chat, whenever you need them.

Always on, always helpful, always secure

Automatic call summaries

After every call, you’ll get an email with all the details, making it easy to follow up.

Custom forwarding

You're in control of where calls go. Set forwarding rules that work for your business.

IONOS AI built for real world businesses

Proven, ready-to-use AI that frees up your team's time and delivers results. Trusted by thousands.

Happier customers

Your AI receptionist is always on call, even at weekends and on public holidays, with no waiting time.

GDPR compliance

All data is processed in accordance with strict European data security standards.

Get started in seconds with IONOS AI

There’s absolutely no training or technical setup required.

Seamless interaction with your existing systems

Can be integrated into all common systems

  • Automatic setup: Your AI receptionist gets to know your company and your services based on your website. This enables it to answer customer enquiries independently.
  • Ready to go immediately, with calls to your existing telephone numbers forwarded to your AI receptionist.
  • Appointments are entered directly into your existing calendar system.
  • Call summaries are automatically sent to you after each call.
Business professional using a smartphone with an overlay listing key features: set up automatically, forward calls, schedule appointments and get instant call summaries

Rely on the market leader

  • your number 1 in Germany and Europe

  • Europe's first and largest host
    Trusted for 30+ years by over 6.5 million customers.
  • The first provider
    successful for 30 years
  • Award-winning support
    Recognised for engagement and customer insight
  • Leading the way in hosting
    The only provider listed on the Frankfurt Stock Exchange.
  • State-of-the-art data centres
    Get ultra-reliable Tier IV uptime, powered by 100% green energy.
  • 100% GDPR-compliant
    We guarantee top data protection in line with EU regulations.
  • 24/7 expert support
    Only at IONOS: premium support round the clock, plus a personal consultant.
  • Fair & transparent
    Enjoy 30-day free trials and no hidden fees.

Only at IONOS

Your personal consultant

After you order, your personal consultant will guide and support you every step of the way.

24/7 expert support

Technical questions? Our award-winning experts are always available to help by phone, chat or email.

Your AI Receptionist – FAQ

The IONOS AI Receptionist is an intelligent call answering service designed to handle incoming calls 24/7. It answers instantly and engages in natural-sounding conversations to understand caller intent. By automating inquiries, the smart receptionist ensures your business remains reliable, accessible and professional around the clock.

The AI phone assistant manages routine inquiries, allowing your team to focus on core tasks. It provides instant responses 24/7, captures detailed call summaries and ensures every caller experiences a professional service. By handling everyday interactions automatically, it keeps your business organised and responsive without adding extra work.

The AI voice agent uses advanced voice technology to engage callers in human-like interactions, providing clear and precise responses. Designed to handle inquiries efficiently, it ensures every call is managed reliably and naturally, giving your customers a consistent and professional experience with your AI answering service.

The AI virtual receptionist processes multiple inquiries simultaneously, ensuring every caller is answered promptly and professionally. Even during peak times, it keeps your business responsive and organised, providing an always-on, reliable call answering service so you never miss a customer.

The AI answering solution supports custom forwarding rules. If an inquiry requires personal attention, the call can be routed to the appropriate contact. Otherwise, the system records a detailed call summary and sends it to you by email — so you stay informed and in control of every interaction.

The AI call agent is designed for intuitive use, allowing you to set up your AI phone answering service in just a few minutes without any IT skills. You can simply connect your website to automatically import business details or configure settings via the user-friendly dashboard to get started immediately.

You can easily keep your current business number by setting up call forwarding to your new AI phone number. This allows you to continue using your established contact details while letting the AI handle your calls.

The AI phone agent processes all customer data securely and in compliance with the GDPR. Designed as a reliable and trustworthy call answering solution, it guarantees maximum privacy and protection for your business communications.