Is business travel time working time?

There are many factors dictating whether or not an employee must be compensated for travel hours during a business trip in the UK. These factors include legislation, terms of contract and labour agreements. While it may seem unfair that workers are not routinely compensated for traveling time on business trips they are undertaking at the behest of the company, it is often the norm. This can have a tough impact on the payslips of employees who are required to travel for work frequently, especially abroad since travel times can last many hours. It also disproportionately affects higher earners, since those in more senior positions are often the ones required to attend conferences and meetings with clients to represent their company.

In recent years, several other countries have experienced court rulings deeming business travel time to count as working time. While the UK has much more relaxed labour laws than some other countries, it is important to be aware of the differences in working time regulations if you are running a company that operates in multiple countries.

Regulating work time on business trips

In the UK, the remuneration of travel times for business trips is regulated individually. If you have a generous employer, they are likely to consider travel time on business trips to be working time and compensate you as such: i.e. the entire business trip is considered to be working time. However, these agreements usually have to be negotiated separately. If one is applying for a job that is known to have high levels of work travel time, it is recommended to negotiate the terms of business trips and legally enshrine them in the individuals‘ working contract from the very beginning to avoid any confusion. In some companies, working time during business trips is already outlined in labour agreements and collective agreements and may apply accordingly to all or only certain employees. In the UK, travel to and from clients is generally considered to be working time.

However, there are many instances when no legal rules apply to whether or not travel times are considered working time and whether these periods should be compensated, and by how much. In practice, the case is usually that the only hours which count as working time are the same hours the employee would normally work, e.g. 9 am to 5 pm. This means that if a business trip flight lasts three hours and begins at 7 am, the employee would be compensated for the final hour of 9-10 am since this falls within their normal working hours, but the first two hours are unpaid. However, if your work superiors request that you spend the flight doing work (e.g. preparing presentation slides or corresponding via e-mail), then those hours can be considered overtime.

There are certain exceptions to these rules if a worker’s activity consists of a significant amount travel time (i.e. a primary obligation), such as truck drivers or traveling salespeople. Companies may also have differing policies for domestic and foreign travel.

Working Time Regulations 1998

Another factor which may impact remuneration for an employee during business travel time is whether or not they are covered by the Working Time Regulations. The regulations stipulate that time spent commuting to and from work is generally not considered

to be working time. Although the regulations are unclear on time spent travelling abroad, a ruling by the European Court of Justice in 2015 stipulated that mobile workers – those without a fixed place of work – must be considered to be working when travelling to and from clients or sites. In other words, employees travelling between appointments must be compensated for the time spent travelling.

Employers should also take account of how travel affects the total working time of an individual. Unless an employee has signed an opt-out agreement, they should not work more than 48 hours per week without receiving compensation.

Two case studies

Case study 1:

A delivery service driver has a contractually stipulated working time of 6 am to 2:30 pm daily. At 6 am, they pick up their service vehicle from the company garage and drive to the central warehouse, where the vehicle is loaded with goods from 6:30 am. After the final delivery at 2:30 pm, the driver drives back to the company premises, where they cannot park their vehicle until 4 pm due to heavy traffic at the parking lot. In this case, the total working time from 6 am to 4 pm could be considered working time, since the employee would not be able to carry out their work duties without the travel time. It can, therefore, be considered the main obligation.

Case study 2:

An insurance company employee is sent out to meet with a client who, due to unforeseen circumstances, is unable to come to the insurance company office. Meeting clients outside the office is generally outside of the employee’s remit. The employee’s usual work hours are between 8 am and 5 pm. The client meeting lasts from 4 pm to 5:30 pm, and then the employee drives straight home without first returning to work.

In this instance, only the 30 minutes spent meeting the customer count as work overtime. The return journey is not considered working time since the employee is returning home instead of back to work. If the employee’s manager had contacted them and requested that they return to the office to work late and write an additional report about the meeting, then the drive back to the office would have been considered working time, and been compensated accordingly.

Please note the legal disclaimer relating to this article.


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