Skip to Main Content
Jeanna Raffa

JeannaRaffa

Jeanna Raffa works as a Website Search Engine Op­tim­iz­a­tion Spe­cial­ist at IONOS in Karlsruhe. She has been working in the SEO field there since March 2020, bringing with her com­pre­hens­ive expertise in content marketing, SEO/GEO, project man­age­ment, and ad man­age­ment. In her current role, she spe­cial­izes in creating and op­tim­iz­ing high-quality content for email and office products, as well as cloud solutions like HiDrive and Nextcloud, trans­lat­ing complex technical topics into easy-to-un­der­stand in­form­a­tion for the target audience.

Prior to this, she spent over twelve years in affiliate marketing for 1&1 Tele­com­mu­nic­a­tion SE and IONOS, most recently as a Senior Affiliate Program Manager. During this time, she was re­spons­ible for managing dis­tri­bu­tion partners, with her core focus areas being marketing com­mu­nic­a­tion and portal man­age­ment.

She built her pro­fes­sion­al found­a­tion with vo­ca­tion­al training as an IT systems man­age­ment assistant and a degree as a certified Bachelor of Business (CCI) from the Karlsruhe Chamber of Commerce and Industry.

Reviewer

Image: What is speech synthesis and how is it used?TBStockershut­ter­stock

What is speech synthesis and how is it used?

From virtual voice as­sist­ants like Siri and Alexa to enhancing digital ac­cess­ib­il­ity through voice output functions and automated customer service, the ap­plic­a­tions of speech synthesis are expanding rapidly. Speech synthesis tech­no­logy, also known as text-to-speech (TTS), is…

Read more
Image: What are the benefits of automating customer service?stockfourShut­ter­stock

What are the benefits of auto­mat­ing customer service?

AI is trans­form­ing the way companies handle customer service. It automates routine inquiries, shortens response times and takes the pressure off support teams—without sac­ri­fi­cing quality. In this article, we explore how customer service auto­ma­tion works, which tools are available…

Read more
Image: How does AI in customer service work?SFIO CRACHOshut­ter­stock

How does AI in customer service work?

Good support is of great im­port­ance to customer sat­is­fac­tion. Relying on AI in customer service offers companies the op­por­tun­ity to benefit from a whole range of ad­vant­ages. We’ll show you how an AI-based customer service works, what ap­proaches are used in practice, and the key…

Read more
Image: IONOS GPT vs. Claude – how do the two compare?Toriashut­ter­stock

IONOS GPT vs. Claude – how do the two compare?

IONOS GPT and Claude AI take distinct ap­proaches to AI-powered as­sist­ance. IONOS GPT em­phas­ises European standards for data pro­tec­tion, structure and trans­par­ency, while Claude focuses on dialogue-driven in­ter­ac­tions with par­tic­u­larly long context windows and advanced pro­cessing…

Read more
Image: IONOS GPT vs. Copilot. What are the differences?Toriashut­ter­stock

IONOS GPT vs. Copilot. What are the dif­fer­ences?

IONOS GPT vs. Copilot: both platforms provide AI support for writing, coding and work or­gan­isa­tion. While Copilot is closely in­teg­rated into Microsoft 365, IONOS GPT focuses on GDPR-compliant ap­plic­a­tions with European in­fra­struc­ture. This com­par­is­on shows which solution is…

Read more
Image: IONOS GPT vs. DeepSeek. How do they compare?ji­jo­math­aidesign­ersshut­ter­stock

IONOS GPT vs. DeepSeek. How do they compare?

IONOS GPT and DeepSeek adopt different ap­proaches to AI in everyday life. IONOS GPT supports users with spe­cial­ised as­sist­ants, em­phas­ising security, ease of use and secure hosting in GDPR-compliant data centres. DeepSeek offers large language models with open-source tech­no­logy.…

Read more
Image: IONOS GPT vs. Google Gemini – which one should you choose?sdecoretshut­ter­stock

IONOS GPT vs. Google Gemini – which one should you choose?

Ar­ti­fi­cial in­tel­li­gence is trans­form­ing the way we write, plan and work. Tools such as IONOS GPT and Google Gemini help make these tasks easier and com­plet­ing them more efficient. IONOS GPT focuses on security, data pro­tec­tion and ease of use, while Google Gemini offers a wide…

Read more
Image: IONOS GPT vs. ChatGPT. Which tool is right for you?deep­adesignsshut­ter­stock

IONOS GPT vs. ChatGPT. Which tool is right for you?

IONOS GPT is aimed at users who value data pro­tec­tion, simple as­sist­ance functions and a European in­fra­struc­ture. ChatGPT offers versatile ap­plic­a­tions with powerful models. We explain how both platforms differ in func­tion­al­ity, data pro­cessing and everyday use, and show which…

Read more
Image: What are the best Android cloud apps 2025 for storage?Tint MediaShut­ter­stock

What are the best Android cloud apps 2025 for storage?

Android users are well aware of how difficult it is to create a complete backup using the internal data backup function. The solution: Google Drive cloud storage. But if you’re hesitant to store all your data with Google, you’ll have to look for another Android online storage…

Read more
Image: Who is the best cloud storage provider? A comparison of 9 providershywardsshut­ter­stock

Who is the best cloud storage provider? A com­par­is­on of 9 providers

For many users, cloud storage has become part of everyday digital life. Moving files to the servers of a cloud storage provider frees up space on local hard drives and makes documents, photos, and other data available anytime and from almost anywhere. But which cloud storage…

Read more
Image: Working as a team: How teamwork leads to successRoman Sam­bor­skyiShut­ter­stock

Working as a team: How teamwork leads to success

A good team consists of more than a handful of employees: openness, exchange and the right framework con­di­tions are just some of the decisive factors for suc­cess­ful working in a team. Once a team is es­tab­lished, it’s not just the in­di­vidu­al staff that benefit, but the company as…

Read more
Image: Which secure emails providers are worth trying?sdecoretShut­ter­stock

Which secure emails providers are worth trying?

Whether you run a business, work freelance or just want to protect your personal emails, security matters. In this com­par­is­on, we take a closer look at the best secure email providers and what they offer, from strong en­cryp­tion and privacy features to practical tools like custom…

Read more