If you own a business, the ownCloud team offers professional, paid support with two different subscription packages to choose from (Updated: April 2021): The standard subscription includes email support on weekdays and costs $3,600 (approx. £2,600) (for 50 users), or $5,760 (approx. £4,180) (for 100 users) per year. This support model is based on the standard, free AGPLv3 license, so any customisations to the cloud software are also shared with the community. The enterprise subscription, which costs $9,000 (approx. £6,500) (for 50 users) or $14,400 (approx. £10,400) (for 100 users) per year, is linked to the ownCloud commercial license, so companies do not just get global email and phone support, but also gain access to several exclusive modules that are only available in the Enterprise package. iOS and Android apps are also free in this package.
ownCloud offers users and administrators various additional features that optimise the cloud’s usability. Here is an overview of the product: