Don’t waste time looking for your login details each time – it’s easier with the IONOS App. Log in once on your smartphone or tablet and access everything you need. Check your customer details, update your contracts, use your products and order new ones, register domains or get in touch with your personal consultant. You can also access the IONOS Help Centre directly from the app.
See how you’re doing
Keeping track of your website’s performance is easier than ever with the IONOS App. You’ll be able to see current visitor stats, check how your website is displayed and improve its performance with our personalised tips. If you use MyWebsite, you can edit it directly in the app.
Stay up to date
No need to get up – we’ll come to you. You’ll get automatic updates about bills, contract renewal, performance issues, and even special offers that you can claim through the app. Which notifications you receive is totally up to you.
By starting Co-Browsing, you temporarily transfer your browser view to a member of the IONOS service team, so that we can better support you. Co-browsing is started via a unique session ID. The data transfer is encrypted. In cases of co-browsing, the employee can only see the browser window displayed on your screen and read contents, as long as you are using your browser to navigate through our online offer (website and my.IONOS). Other browser contents or parts of your screen cannot be seen. You can also grant the right to write and edit using the additional release for control.