Remote assistance
Share your screen for faster support
We'll walk you through our offers or applications, help you fill in forms, or find the right product.
Start screen sharing
No software installation required – simply click the button in the bottom right of this page, as shown in the diagram. Your IONOS Personal Advisor will share your password with you over the phone.
Enter password
Enter the 7-digit code you received from your advisor to share your screen securely.
Secure end of your session
Once your consultation has ended, you'll be logged out automatically. Since no software was installed on your computer, the connection is fully terminated and your screen is private again.