The video con­fer­en­cing software Zoom is very popular. However, there are other providers that offer soph­ist­ic­ated tech­no­logy for web-based video calls. We present the leading al­tern­at­ives to Zoom in the field of internet telephony (also known as ‘Voice over IP’ or ‘VoIP’).

Direct com­par­is­on of Zoom and its al­tern­at­ives

Provider Maximum number of par­ti­cipants Con­clu­sion / Features
Zoom 1,000 (up to 100 in the free version) easy to use
versatile
many free features
many security vul­ner­ab­il­it­ies in the past
privacy issues sometimes lead to usage bans
Microsoft Teams 11,000 (1,000 with in­ter­ac­tion) many free features
numerous pro­ductiv­ity tools
suitable for larger companies
some on­board­ing required
security weaknesse
Cisco Webex Meetings 1,000 (up to 100 in the free version) focused on pro­ductiv­ity
many free features
various en­cryp­tion tech­niques
suitable for larger companies
support could be improved
Go­ToMeet­ing 250 (only 4 in the free version) ideal for smaller video con­fer­ences
usable across platforms (Web App)
many ad­di­tion­al features are paid
weaker en­cryp­tion (128-bit)
Jitsi Meet Varies depending on technical in­fra­struc­ture ideal for smaller, security-critical meetings
for security-conscious users (GDPR-compliant)
self-hosting possible
few ad­di­tion­al features
minor security and per­form­ance flaws
Wire Up to 150 suitable for security-critical ap­plic­a­tions
end-to-end en­cryp­tion
re­gis­tra­tion required
limited support for pro­ductiv­ity
BigBlue­But­ton 100 (more possible with per­form­ance re­duc­tions) spe­cific­ally for edu­ca­tion­al in­sti­tu­tions
usable without an ap­plic­a­tion
no mobile app
per­form­ance issues with large meetings

Detailed in­form­a­tion on the tools listed in the table can be found below (as of November 2025).

De­vel­op­ment, features, and criticism of Zoom

Interest in Zoom Cloud meetings has skyrock­eted due to the COVID-19 crisis. According to the company, in April 2020, 300 million people worldwide par­ti­cip­ated in Zoom video con­fer­ences daily (compared to 10 million per day in December 2019). The video con­fer­en­cing software offers many services for free. One-on-one con­fer­ences have no time limit. Ad­di­tion­ally, up to 100 people can join a con­fer­ence if it doesn’t exceed 40 minutes. There is also a user-friendly software and apps that support all main­stream devices and operating systems. Only the organiser of a video con­fer­ence needs to register, download the software, and can invite other par­ti­cipants via a con­fer­ence link.

Image: Screenshot of the Zoom website
Zoom offers a par­tic­u­larly user- and operation-friendly service with many free features; Source: https://www.zoom.com

Zoom’s cloud-based in­fra­struc­ture is con­sidered powerful and stable by users. Video con­fer­ences generally run smoothly with HD sound and picture quality. However, there is negative criticism primarily regarding security and privacy. Although security problems have been quickly addressed, the criticism of privacy remains. End-to-end en­cryp­tion is planned only for paying customers for now.

Ad­vant­ages Dis­ad­vant­ages
all-rounder with many free features many security vul­ner­ab­il­it­ies in the past
easy to use even for tech­no­logy newcomers conflict GDPR vs Cloud Act
security vul­ner­ab­il­it­ies have been quickly addressed so far privacy issues remain cri­ti­cised, with oc­ca­sion­al usage bans in politics and business

Features, ad­vant­ages & dis­ad­vant­ages of Zoom al­tern­at­ives

Microsoft Teams

Microsoft Teams primarily targets use in a business setting, but it is in­creas­ingly being used outside of companies as well. According to a Microsoft blog post from March 2020, the user count increased by over 12 million in just one week to a total of 44 million daily users worldwide. Now, Teams has more than 350 million daily users.

The use of the col­lab­or­a­tion platform is free in its basic version. Microsoft Teams supports common hardware (mobile devices, desktop PCs) and runs on all well-known operating systems, including Linux. The video con­fer­en­cing func­tion­al­ity is part of a more com­pre­hens­ive pro­ductiv­ity en­vir­on­ment available after in­stalling software. Some ori­ent­a­tion time is needed to become familiar with it.

Image: Screenshot of the Microsoft Teams website
'Mi­crosoft Teams places par­tic­u­lar emphasis on teamwork and pro­ductiv­ity; Source 'https://www.microsoft.com/en-us/microsoft-teams/group-chat-software/'

All essential video con­fer­en­cing features are available with this Zoom al­tern­at­ive, such as desktop sharing, instant messaging, and a file transfer during video con­fer­ences. Like Zoom, back­grounds can be cus­tom­ised during a meeting, for instance with a blur effect. Phone dial-in is possible during a meeting. Up to 49 video feeds can be displayed sim­ul­tan­eously on a desktop screen, and up to nine on mobile. In the paid version of this Zoom al­tern­at­ive, white­boards can be used for in­ter­act­ive col­lab­or­a­tion, and video chats and con­fer­ences can be recorded.

For ex­chan­ging file at­tach­ments, up to ten gigabytes of cloud storage per account are available. For permanent use of the service, a cloud-based Microsoft account is re­com­men­ded for dedicated teams as well as guests. Guests who do not yet have a Microsoft account go through a one-time re­gis­tra­tion process. However, guests can also join group or in­di­vidu­al chats via an in­vit­a­tion link without a Teams account.

One of the special features of the Zoom al­tern­at­ive is its com­pre­hens­ive in­teg­ra­tion into the Microsoft 365 cloud. Work processes benefit from this in­teg­ra­tion, and pro­ductiv­ity can be sig­ni­fic­antly increased. Files can be syn­chron­ised and col­lab­or­at­ively edited in the cloud, and an interface to the online tool Share­Point sim­pli­fies saving, sharing, and managing digital in­form­a­tion within the company. A more extensive user man­age­ment system with various roles completes the range of features.

In practice, users report that with a poor internet con­nec­tion, par­ti­cip­a­tion in a video chat can abruptly end. Microsoft sets pri­or­it­ies to ensure that online and cloud services within the Microsoft 365 en­vir­on­ment remain op­er­a­tion­al. Peak loads can therefore adversely affect users focusing on video con­fer­en­cing features.

Another downside: Microsoft Teams also faces criticism regarding data pro­tec­tion. Despite Privacy Shield cer­ti­fic­a­tion and a clear com­mit­ment to high privacy standards, the US company must comply with the pro­vi­sions of the Cloud Act.

Ad­vant­ages Dis­ad­vant­ages
many features available in the free version requires some fa­mil­i­ar­isa­tion
high priority on pro­ductiv­ity weak­nesses in security
suitable for larger companies conflict between GDPR vs Cloud Act
role man­age­ment (rights ad­min­is­tra­tion)

Cisco Webex Meetings

The video con­fer­en­cing software Webex Meetings has been part of the system provider Cisco’s group since 2007; Cisco is based in the United States. Webex Meetings is part of the cloud-based col­lab­or­a­tion platform Cisco Webex, which positions itself as a complete package spe­cific­ally for business customers. The al­tern­at­ive to Zoom supports all platforms and operating systems. Apps are available for iOS and Android.

Complex software in­stall­a­tions are not mandatory to use the service. Invited guests receive an email with a link and can par­ti­cip­ate via browser. The Meetings Web App supports all common browsers.

The al­tern­at­ive to Zoom impresses even in its free version with numerous video con­fer­en­cing features, like desktop sharing and video recording. Up to 100 people can par­ti­cip­ate in meetings up to 40 minutes long. Video con­fer­ences can also be con­trolled with voice commands through Siri or Google Assistant. A dedicated virtual room (Webex Personal Room) for longer projects with regular meetings is included in the free package.

As part of the col­lab­or­a­tion platform Cisco Webex, the Zoom al­tern­at­ive uses various pro­ductiv­ity tools and features. File sharing supports the exchange of in­form­a­tion and documents, and digital white­boards are available in the service’s free version for in­ter­act­ive teamwork. Ad­di­tion­ally, there is calendar in­teg­ra­tion (e.g., Google or Outlook calendars). Through in­ter­faces, Webex Meetings can also be in­teg­rated and launched from Microsoft Teams and the instant messaging service Slack.

Image: Screenshot of the Webex website
Webex Meetings offers many features already in the free version; Source: https://www.webex.com/video-con­fer­en­cing.html

In terms of security, the picture is mixed. Cisco Webex ap­plic­a­tions and the Webex Cloud com­mu­nic­ate via encrypted channels using the TLS 1.2 protocol and, for example, the Advanced En­cryp­tion Standard in the 256-bit version (AES 256) for video re­cord­ings. The security of chats can be op­tion­ally enhanced through end-to-end en­cryp­tion, which, however, limits the software’s func­tion­al­ity. Through a Privacy Shield cer­ti­fic­a­tion, the Zoom al­tern­at­ive guar­an­tees a certain level of data pro­tec­tion. Nev­er­the­less, this US provider also operates within the tension field of the Cloud Act and GDPR.

Users praise the service in comments for its good overall quality and ease of use. However, they par­tic­u­larly wish for more support for free version users and complain about issues with sound quality.

Ad­vant­ages Dis­ad­vant­ages
high priority on pro­ductiv­ity conflict between GDPR and Cloud Act
many features already in the free version support needs im­prove­ment (according to user comments)
use of various en­cryp­tion tech­niques
also suitable for larger companies

Go­ToMeet­ing

Another Zoom al­tern­at­ive is Go­ToMeet­ing. This software is backed by the American company GoTo (formerly LogMeIn). For video con­fer­ences with Go­ToMeet­ing, all common devices and operating systems can be used.

Meetings in the free version are conducted via the web app, which supports all common browsers. However, the provider re­com­mends Google Chrome, es­pe­cially for meeting or­gan­isers.

The Zoom al­tern­at­ive offers less in its free version compared to com­pet­it­ors. Meetings can last up to 40 minutes with a maximum of four par­ti­cipants. Desktop sharing and the typical split-screen function, which divides the screen and arranges par­ti­cipants on the display, are part of the free package. Text-based com­mu­nic­a­tion is handled by an in­teg­rated chat function; however, files cannot be trans­ferred.

Image: Screenshot of the GoTo Meeting website
With the Go­ToMeet­ing web app, video con­fer­ences can be scheduled quickly and easily; Source: https://www.goto.com/meeting/

The paid editions expand the limited func­tion­al­ity and primarily aim at increased pro­ductiv­ity. The time limit for meetings is lifted, and the number of par­ti­cipants is increased to a maximum of 250. Calendar in­teg­ra­tions (e.g., through an Office 365 plug-in) fa­cil­it­ate planning and execution within teams, and unlimited cloud re­cord­ings make sessions available for later review. Ad­di­tion­al business features include a personal meeting room, a lock function for meetings, and an admin centre for in­vit­a­tions and ad­min­is­trat­ive tasks.

Users praise the Zoom al­tern­at­ive in comments primarily for its un­com­plic­ated initial setup, simple user interface, and reliable technical in­fra­struc­ture. However, they criticise the audio quality and support. Regarding data pro­tec­tion, the U.S. company LogMeIn cannot bypass the Cloud Act, despite the Privacy Shield cer­ti­fic­a­tion. Nev­er­the­less, the provider demon­strates a com­mit­ment to security by using 128-bit AES en­cryp­tion for online meetings. Other providers, however, use the superior 256-bit en­cryp­tion.

Ad­vant­ages Dis­ad­vant­ages
video con­fer­ences are par­tic­u­larly easy to conduct via web app features and pro­ductiv­ity are neglected in the free version
well-suited for smaller free meetings on all platforms only 128-bit en­cryp­tion (instead of 256-bit)
par­tic­u­larly appealing to in­di­vidu­als and SMEs (es­pe­cially in the free version) conflict between GDPR and Cloud Act

Jitsi Meet

The open-source software Jitsi Meet is part of the more extensive open-source project Jitsi. The service is an al­tern­at­ive to Zoom because it puts a strong emphasis on data pro­tec­tion and is con­sidered GDPR-compliant. No re­gis­tra­tion is required, and user data is not stored. Chat messages are generally provided with end-to-end en­cryp­tion, as are video calls between two people. Chat rooms can be secured with passwords. The data traffic for the Zoom al­tern­at­ive is handled via European servers.

In the case of technical issues, as well as audio and video calls with multiple people, Jitsi Meet only employs transport en­cryp­tion. This means that tem­por­ar­ily, un­en­cryp­ted data may reside on the server. With strict end-to-end en­cryp­tion, it is sig­ni­fic­antly more chal­len­ging for hackers to access sensitive data.

Windows, macOS, and Linux are supported. The program works best and most reliably with the Google Chrome browser—this is a minor drawback from a privacy per­spect­ive, as Chrome users must accept Google’s privacy policies. Mobile device owners can also use the apps for iOS and Android. However, the apps contain trackers that analyse user data for various purposes. Those who are par­tic­u­larly security-conscious can access the al­tern­at­ive to Zoom on the go via the browser or download a tracker-free Android version from the F-Droid Store.

Jitsi Meet is ideal for simple chats between two people. Smaller groups also benefit from secure online com­mu­nic­a­tion. A con­fer­ence in­vit­a­tion only requires an email with a specially generated URL. During a meeting, the Zoom al­tern­at­ive is limited to basic functions like text-based chatting, screen sharing (sharing the desktop or in­di­vidu­al program windows), and muting par­ti­cipants by the moderator.

Image: Screenshot of the Jitsi website
Jitsi places the focus on data pro­tec­tion and is GDPR compliant; Source https://jitsi.org

The video trans­mis­sion is usually re­l­at­ively stable, but users re­peatedly criticise the mediocre quality and stability of video con­nec­tions. For important upcoming con­ver­sa­tions, it’s re­com­men­ded to conduct a pre­lim­in­ary test to ensure the con­nec­tion is suf­fi­ciently stable.

The quality is in­flu­enced by the different providers of Jitsi Meet. As so-called hosts, they provide the service with in­fra­struc­ture and decide what ca­pa­cit­ies they make available to Jitsi Meet on their server. The hosts also influence the range of features and the maximum number of con­fer­ence par­ti­cipants.

Ad­vant­ages Dis­ad­vant­ages
GDPR-compliant product reduced func­tion­al­ity
ideal for security-critical meetings and security-conscious users little support for pro­ductiv­ity
own servers possible (self-hosting) weak­nesses in the technical in­fra­struc­ture (dispersed servers, some per­form­ance issues)
Well-suited for smaller meetings minor security vul­ner­ab­il­it­ies

Wire

Wire is a secure, open-source com­mu­nic­a­tion platform based in Switzer­land designed for both private users and busi­nesses. Unlike many other Zoom al­tern­at­ives, Wire con­sist­ently employs end-to-end en­cryp­tion (E2EE). It is available for text messages, voice calls, video calls, and file transfers, and is based on the Proteus protocol. This ensures all content is protected by default, even in group chats. Using Wire is GDPR-compliant and meets the ISO‑27001 standard.

The al­tern­at­ive to Zoom is available cross-platform. A suitable app is offered for mobile devices. Wire supports features like mentions, threading, team and guest accounts, file sharing, screen­cast­ing, group calls with up to 150 par­ti­cipants, syn­chron­isa­tion across all devices, and multi-login. Es­pe­cially in companies, users ap­pre­ci­ate the ability to operate their own servers (on-premise) or book dedicated EU cloud instances—complete with enhanced admin and com­pli­ance functions.

In addition to the features of video con­fer­en­cing software, Wire offers several ad­vant­ages for con­fid­en­tial, chat-based com­mu­nic­a­tion, such as self-de­struct­ing messages, two-factor au­then­tic­a­tion, session man­age­ment, and role man­age­ment.

Image: Screenshot of the Wire website
Wire is excellent for security-conscious users; Source: https://wire.com/en/

A minor drawback: Even though Wire is open source, some team features are only included in the business package, and the re­gis­tra­tion process (email, SSO, or phone number) contrasts with com­pletely anonymous tools like Jitsi. Ad­di­tion­ally, group calls on older devices or with weak con­nec­tions may oc­ca­sion­ally ex­per­i­ence per­form­ance issues. However, for security-conscious users or or­gan­isa­tions with com­pli­ance re­quire­ments, Wire remains one of the most mature Zoom al­tern­at­ives on the market.

Ad­vant­ages Dis­ad­vant­ages
end-to-end en­cryp­tion for all content re­gis­tra­tion required
GDPR-compliant Low support for pro­ductiv­ity
own servers possible (self-hosting) no fully anonymous access possible
self-de­struct­ing messages, multi-login, 2FA

BigBlue­But­ton

BigBlue­But­ton is an open-source solution for video con­fer­en­cing, webinars, and online training, developed spe­cific­ally for the education sector. The Zoom al­tern­at­ive ori­gin­ally comes from Canada and is now used worldwide by schools, uni­ver­sit­ies, and edu­ca­tion­al in­sti­tu­tions. Unlike general video con­fer­en­cing tools such as Zoom or Microsoft Teams, BigBlue­But­ton focuses on in­ter­act­ive learning formats: the platform offers digital white­boards, polls, breakout rooms, multi-user an­nota­tions, shared notes, and powerful present­a­tion man­age­ment. Teachers can mute par­ti­cipants, divide them into groups, or spe­cific­ally activate them.

The ap­plic­a­tion runs entirely in the browser (based on HTML5) and does not require ad­di­tion­al software in­stall­a­tion. Current versions of Chrome, Firefox, Safari, and Edge are supported. Audio and video quality is stable, es­pe­cially for small to medium-sized groups. BigBlue­But­ton can be run either on a dedicated server (self-hosting) or via hosting providers with GDPR-compliant in­fra­struc­ture. Com­mu­nic­a­tion is encrypted via transport en­cryp­tion (TLS/HTTPS). However, con­tinu­ous end-to-end en­cryp­tion is not included by default.

Image: Screenshot of the BigBlueButton website
BigBlue­But­ton is video con­fer­en­cing software spe­cial­ised for edu­ca­tion­al in­sti­tu­tions; Source: https://bigblue­but­ton.org

The deep in­teg­ra­tion into learning man­age­ment systems like Moodle or ILIAS is es­pe­cially ap­pre­ci­ated. Educators can plan, record, and manage their sessions directly within the course. The re­cord­ings include not just the video image, but also shared content and chat histories. BigBlue­But­ton is less suited for large con­fer­ences—the optimal use is up to 100 par­ti­cipants per room.

Ad­vant­ages Dis­ad­vant­ages
spe­cific­ally developed for the edu­ca­tion­al sector less suitable for tra­di­tion­al business con­fer­ences
in­teg­ra­tion with many LMS (e.g., Moodle) high resource con­sump­tion for large meetings
no in­stall­a­tion required (runs in the browser) no mobile app
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