30-day money back guarantee
IONOS offers you a free cloud server trial for 1 month. If you change your mind after this period, we’ll give you your money back. You won’t find many other providers offering as many as 30 days for a cloud server trial.
You will also find that not all hosting providers offer a money back guarantee like IONOS does. Why do we do this? Simply because your needs and satisfaction are our priority, and we believe this is the basis of a long-lasting and mutually beneficial cooperation.
Choose your cloud server package
Cloud Server XS
Cloud Server S
Cloud Server M
Cloud Server L
Cloud Server XL
Cloud Server XXL
Cloud Server 3XL
Cloud Server 4XL
Cloud Server RAM M
Cloud Server RAM L
Cloud Server RAM XL
Cloud Server Flex package – configure your own individual cloud server
Tailored advice. Tips for online success. Technical support. Available via a direct phone number, chat and email. Free of charge for all IONOS customers.
We're always working to improve our customer support, and we're proud to have won several awards. These include Best Customer Engagement Initiative and Best Use of Customer Insight.
Is free cloud server hosting worthwhile?
As well as free trial offers, you may also stumble upon ‘free cloud server’ offers. It’s best to do a bit of research before you decide to opt for one of these offers. First check if the quality of the server’s performance and security is high enough, as well as where the server is located. A high quality and secure server infrastructure are where the costs come from.
It’s possible to get caught out if these seemingly ‘free’ offers actually come with hidden costs so make sure you check first, so you don’t get a surprise later on. If you prefer to err on the side of caution, go for an experienced provider like IONOS. We give you the option to test your cloud server for free, and if you’re satisfied, you can rent it at an affordable price!
What to consider with “free” cloud servers
Choice of operating systems
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FAQ – Frequently asked questions
A cloud server is ideal for medium to larger-sized businesses and websites that are growing rapidly. Projects with fluctuating resource requirements are best served by a highly flexible cloud server, which can scale resources according to need in real time. If you’re anticipating random traffic surges or a steady increase in website traffic in the coming years, then cloud hosting is the perfect option for you.
Cloud servers usually offer good value for money compared to other server options, such as dedicated servers. This is because a dedicated server is completely dedicated to you with dedicated hardware, meaning that no other users share the physical server. With dedicated servers, you also need to pay for the resources whether you are using them or not.
A virtual private server (VPS) is best suited for businesses and private web projects that require extensive, stable system resources, such as memory (RAM), processing power, and storage space. These include for example blogs, community servers, and online shops. On the other hand, dedicated servers are better suited to projects that need exclusive and undivided server resources.
You have 14 days to revoke your IONOS order after you’ve made it. Once this period has expired, we unfortunately can no longer accept order withdrawals.
If you are not satisfied with a product you ordered within the first month, you can take advantage of our 30-day money back guarantee.
You have the right to cancel your IONOS contract at any time, until the end of the minimum contract period for the respective product. To do so, you must comply with the contractually agreed cancellation period. This is usually a month before the end of the minimum contract period. This means that we need to receive your cancellation at least one month before the end of the minimum contract period for it to count. If we receive your cancellation too late, it will only become effective after a further minimum contract period.